Purpose & Overall Relevance for the Organization:

As second line of defence, partner with Management to identify risk-based opportunities to improve business processes by balancing risk and control. Primary objectives: • Design and perform continuous monitoring (including risk monitoring and controls testing) to assess the adequacy, effectiveness and efficiency of risk management and controls. • Draw on process expertise and act on risk. • Develop and implement management resolutions that address root causes. • Shorten the time to management action.

Key Responsibilities: 

•    Design and perform continuous monitoring to assess the adequacy, effectiveness and efficiency of risk management and controls.
•    Actively provide risk-based vs control advice and/or solutions on new initiatives, transitions, and/or process changes. 
•    Continuous review of the ICS framework to ensure relevance to GBS operating model, GBS operations and balancing the risk/cost and benefits. 
•    Timely coordination/execution of the ICS testing (control reviews) including mandatory documentation in Teammate+ and heading remediation of all identified control deficiencies in collaboration with local Senior Management
•    Drive Global Policy Manual (GPM) awareness and ensure GPM relevance to GBS operations. 
•    Follow up on ICS exceptions and/or CIA recommendations and ensure timely closure of actions/ issues.
•    Act as the SPOC for internal and external audits.

Process/System Review
•    Plan and conduct end-to-end process reviews/audit to identify risk / internal control issues/improvement. Ensure that proposed internal control(s) are embedded i.e. effective and efficient.

Data Analytics
•    Assess, develop and build a data analytics framework to identify potential risks and anomalies as part of continuous monitoring. This includes but not limited to, identifying relevant data points to monitor on an ongoing basis.
•    Independently manage and/or conduct data analytics to provide risk-based insights to stakeholders.
  
Key Relationships:

•    GBS: Senior Leadership Team, GPOs, Delivery Excellence, Transition Management teams
•    Market Internal controls teams and Finance Director. 
•    Group functions such as Global Internal controls, Group Policies & Accounting Principles, Group Risk & Compliance Management, etc. 
•    Internal and external auditors

Knowledge, Skills and Abilities:
•    Effective communication and presentation skills with ability to influence and convey recommendations to address risks.
•    Ability to understand and navigate within complex organization structures, diverse cultures, and system landscape.
•    Strong data mindset and analytical capabilities with the ability to manage large volumes of data/information from various sources and connect the dots to derive meaningful observations.
•    Knowledge in the use of SAP FI and advanced user of MS Office suite of products including Power BI. 
•    Experience working with SQL, Python, Databricks, CoPilot, Power Automate and Knime preferred.

Requisite Education and Experience / Minimum Qualifications:
•    University degree or above
•    CIA or CPA qualification is a plus.
•    Fluent in spoken and written English
•    Minimum 8+ years of audit experience with an international audit firm and/or internal audit/internal control experience with a multinational company 
•    Profound knowledge of best practices in internal control/internal audit and policy & procedures
•    Previous experience in Retail industry or shared services a plus