***This role is based at our corporate office in McLean, VA***

This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Senior Manager, Digital Project Management, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the Marketing Operations team reporting to Director, Creative Operations and Account Management, you will work on projects including Hilton digital initiatives, Web Shop experience and innovation, Hilton for Business, & Luxury & Lifestyle websites and applications, Hilton Honors design interface, Brand and other global digital experiences.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Lead the end-to-end delivery of digital initiatives—partnering with an external agency to manage workstreams on behalf of company partners.Define project scopes, timelines, budgets, and success metrics; ensure agency work aligns with business objectives and delivery standards.Anticipate risks, remove roadblocks, and keep teams and agency partners-focused and informed throughout each project phase.Monitor and improve project workflows, documentation, and communications to improve clarity, velocity, and accountability.

How you will collaborate with others:

Be the primary daily contact between internal teams and the external agency—translating needs into project briefs and ensuring high-quality execution.Partner with product, design, marketing, and engineering leads to align priorities, resource plans, and dependencies across multiple initiatives.Facilitate collaboration across partner groups, helping to drive decisions, synthesize feedback, and maintain momentum from kickoff through launch.Communicate project status, risks, and recommendations to executive sponsors and functional leads.

What projects you will take ownership of:

Design Intuitive Interfaces: Designing visually appealing and user-friendly interfaces for web and mobile applications, ensuring understanding of Hilton's brand standards.Collaborate with Stakeholders: Working with product managers, developers, and other partners to understand requirements, provide design solutions, and gather feedback.Prototyping and Testing: Creating interactive prototypes to test and refine designs, ensuring usability and user experience.Optimization: Evaluate and improve existing designs based on user feedback and data analysis.Design Systems and Guidelines: Contributing to the development of design systems and style guides to ensure consistency across Hilton's digital products.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

Five (5) years of work experience in managing digital projects or programsUnderstanding of design tools like Figma, Adobe Creative Suite, and AI-powered design technologiesProficiency with project management tools such as Airtable or SmartsheetTravel up to 10%

It would be useful if you have:

BA/BS/Bachelor's Degree or equivalent professional experienceExperience leading complex, multi-partner initiatives involving external agencies or vendor partnersPMP, CSM, or SAFe certificationDeep familiarity with digital production workflows, including web, UX/UI design, development, QA, and content publishingExperience working with creative and technical teams, with an understanding of Agile, waterfall, or hybrid delivery methods

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.