Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Manager Chief Control Officer - CCO - BIZ CTL TESTING.
Principal responsibilities
To lead a team of professionals to support HASE CCO in delivery of the NFR framework implementation. The role holder will be accountable to the team's delivery of related NFR framework related activities, including but not limited to:
Lead a review team of managers to conduct thematic reviews of key HASE business processes and operations, providing independent First Line of Defense insights, supporting Business and Function partners to early identify and remediate issues.
Ensure that assigned thematic reviews are delivered in high quality, applying process-led and commercial lens, in compliance of relevant policy / FIM / procedures, and meet quality control requirements.
Produce concise and impact communications to support thematic reviews including announcements, management updates and review reports
Lead a team of risk and control experts in effective execution and monitoring of risk and control assessments; issue and action management; internal event management, risk related governance forum supports.
Support HASE WPB control owners perform control continuous monitoring activities and ensure sustainable embedment of risk mitigation solutions, executed in a timely and accurate manner.
Collaborate with business and function units, and lead the team to act as a trusted advisor to strengthen the bank's control environment and facilitate the design and implementation of effective solutions.
Manage relevant stakeholders, ensuring the success of assigned tasks, minimising contention where possible and requesting support where deemed necessary.
Challenge the status quo and identify opportunities for continuous improvements in policies, processes, controls and ways of working to ensure they are fit for purpose.
Lead, develop and motivate the team members to attract, retain and develop talent, ensuring the successful delivery of assignments.
Execution:
Strategy – Embedding, and continuous improvement of the risk and control strategy through ERM framework implementation, achieving milestones, outcomes, and benefits realisation.
Execution – Ensures effective management of personal time to continuous learnings.
Governance – Accountable to the HASE CCO and BRR Utility RC domain lead, and agreed team and role holder objectives.
Risk Management and Controls:
The management of risk will be consistent and in-line with the Bank’s Policies, Standards and Guidelines and will focus on adhering to the highest global standards. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.
Addressing any areas of concern in conjunction with line management and/or the appropriate department and in accordance with the 3LOD model.
Demonstrate adherence to internal controls, achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
Stakeholders:
Builds strong relationships within the Bank to understand emerging and key priorities and challenges and align with the operational resilience outcome required.
Work across verticals (business, function, and geographies) to drive innovative thinking about CCO team.
Operational Effectiveness Control:
Work with the team to drive a pipeline of activity to achieve or exceed agreed requirements.
Continuous individual professional development, and input into enhancement of team capabilities and ways of working.
Work in conjunction with the team to understand and manage the control and risk environment at a functional level.
Adherence to all controls with risks identified.
Compliance with operational controls when using internal systems.
Continuous individual improvement in support of core services.
Leadership Teamwork:
Leadership – Lead by example and contribute to positive team environment which improves both individual and team capability. Create and lead virtual teams on shared outcomes.
Empowerment - Promotes strong teamwork within the operational resilience team, as well as all with key internal stakeholders.
Accountability – Promotes strong individual and team accountability for delivering high-quality, relevant, and well-received products.
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Manager Chief Control Officer - CCO - BIZ CTL TESTING.
Principal responsibilities
To lead a team of professionals to support HASE CCO in delivery of the NFR framework implementation. The role holder will be accountable to the team's delivery of related NFR framework related activities, including but not limited to:
Lead a review team of managers to conduct thematic reviews of key HASE business processes and operations, providing independent First Line of Defense insights, supporting Business and Function partners to early identify and remediate issues.
Ensure that assigned thematic reviews are delivered in high quality, applying process-led and commercial lens, in compliance of relevant policy / FIM / procedures, and meet quality control requirements.
Produce concise and impact communications to support thematic reviews including announcements, management updates and review reports
Lead a team of risk and control experts in effective execution and monitoring of risk and control assessments; issue and action management; internal event management, risk related governance forum supports.
Support HASE WPB control owners perform control continuous monitoring activities and ensure sustainable embedment of risk mitigation solutions, executed in a timely and accurate manner.
Collaborate with business and function units, and lead the team to act as a trusted advisor to strengthen the bank's control environment and facilitate the design and implementation of effective solutions.
Manage relevant stakeholders, ensuring the success of assigned tasks, minimising contention where possible and requesting support where deemed necessary.
Challenge the status quo and identify opportunities for continuous improvements in policies, processes, controls and ways of working to ensure they are fit for purpose.
Lead, develop and motivate the team members to attract, retain and develop talent, ensuring the successful delivery of assignments.
Execution:
Strategy – Embedding, and continuous improvement of the risk and control strategy through ERM framework implementation, achieving milestones, outcomes, and benefits realisation.
Execution – Ensures effective management of personal time to continuous learnings.
Governance – Accountable to the HASE CCO and BRR Utility RC domain lead, and agreed team and role holder objectives.
Risk Management and Controls:
The management of risk will be consistent and in-line with the Bank’s Policies, Standards and Guidelines and will focus on adhering to the highest global standards. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.
Addressing any areas of concern in conjunction with line management and/or the appropriate department and in accordance with the 3LOD model.
Demonstrate adherence to internal controls, achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
Stakeholders:
Builds strong relationships within the Bank to understand emerging and key priorities and challenges and align with the operational resilience outcome required.
Work across verticals (business, function, and geographies) to drive innovative thinking about CCO team.
Operational Effectiveness Control:
Work with the team to drive a pipeline of activity to achieve or exceed agreed requirements.
Continuous individual professional development, and input into enhancement of team capabilities and ways of working.
Work in conjunction with the team to understand and manage the control and risk environment at a functional level.
Adherence to all controls with risks identified.
Compliance with operational controls when using internal systems.
Continuous individual improvement in support of core services.
Leadership Teamwork:
Leadership – Lead by example and contribute to positive team environment which improves both individual and team capability. Create and lead virtual teams on shared outcomes.
Empowerment - Promotes strong teamwork within the operational resilience team, as well as all with key internal stakeholders.
Accountability – Promotes strong individual and team accountability for delivering high-quality, relevant, and well-received products.
University degree in Business/Banking/Risk Management or related subject OR other relevant qualifications.
Minimum 10 years’ banking experience, preferably in retail banking operations / banking products, exposures to audit and/or compliance functions/ requirements an advantage.
In-depth knowledge and experience on the operational risk management, internal control monitoring, related regulatory requirements and guidelines.
Good knowledge of banking business, operational processes, systems, products and services
Strong leadership and sense of ownership, proven problem-solving and critical thinking abilities, excellent organization and execution skills.
Excellent stakeholder management skills, great communicator and interpersonal skills.
Demonstrated flexibility and openness to adapt to changing priorities and tasks.
Proficiency in both English and Cantonese.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
University degree in Business/Banking/Risk Management or related subject OR other relevant qualifications.
Minimum 10 years’ banking experience, preferably in retail banking operations / banking products, exposures to audit and/or compliance functions/ requirements an advantage.
In-depth knowledge and experience on the operational risk management, internal control monitoring, related regulatory requirements and guidelines.
Good knowledge of banking business, operational processes, systems, products and services
Strong leadership and sense of ownership, proven problem-solving and critical thinking abilities, excellent organization and execution skills.
Excellent stakeholder management skills, great communicator and interpersonal skills.
Demonstrated flexibility and openness to adapt to changing priorities and tasks.
Proficiency in both English and Cantonese.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.