We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As an integral member of Simplii Financial Operations team, Senior Manager Business Effectiveness reporting to the Director, Business Effectiveness Simplii Operations, you will be responsible for collaborating with finance teams to forecast operational spend for the fiscal year, overseeing invoice processing and management, and incorporating best financial practices to streamline processes, enhance efficiency, and eliminate unnecessary costs.

In addition, this role will leverage process engineering and project management expertise to drive continuous improvement and successful delivery of strategic initiatives. The Senior Manager will work closely with stakeholders across the organization to reduce operational losses, develop the financial and business acumen of their team, and ensure effective management of daily reconciliation, accounting, and reporting functions. Responsibilities also include managing and balancing the Bank’s ledger accounts, including Automated Banking Machines (ABM), Point of Sale (POS), Remote Banking (RB), and 30 other suspense accounts for Simplii.

At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote.

How you'll succeed

Balance bank functions by managing reconciliation of suspense accounts for RCS, RPS, and Operational Risk units. Resolve outstanding items in suspense accounts and manage daily, monthly, and year-end financial activities, including critical review of journal entries and financial results. Communicate variances and issues proactively, ensuring timely and accurate completion of accounting activities. Collaborate with Finance teams on spend and forecasting for Simplii transits and maintain end-to-end invoice processing and management for Simplii Business.

Lead and support end-to-end project implementation, providing guidance to diverse teams of technology, finance, and project professionals. Manage multiple high-priority projects, ensuring alignment with business objectives, scope, timelines, and budgets. Identify project risks and obstacles, developing mitigation strategies to ensure successful delivery and provide regular status updates, maintain open communication with stakeholders, and escalate issues as needed. Ensure all project deliverables are received, approved, and aligned with timelines.

Foster a collaborative work environment and assist team members in resolving organizational, operational, and process challenges. Analyze existing business processes to identify inefficiencies and areas for improvement. Design and implement streamlined processes to enhance productivity, reduce costs, and optimize operational workflows. Conduct research and root cause analysis, evaluate trade-offs between usability, performance, and business objectives, and create models and “what-if” scenarios to present optimal solutions to management.

Act as a subject matter expert on projects from a financial perspective, identifying potential financial obstacles or risks. Ensure the effectiveness and regular execution of Finance SOX controls, including invoicing and suspense account management, to identify and mitigate risk exposure. Adhere to Records Management procedures for proper storage and archiving of digital documents.

Who You Are

Experience: 3–7 years managing account reconciliation processes, including monthly and quarterly reconciliations, balance sheet accounts, discrepancy investigation, corrective actions, and compliance with internal controls. CPA certification or equivalent would be an asset.

Project Management: 1–2 years leading teams, managing projects, and influencing stakeholders with proven organizational skills and ability to manage multiple high-priority projects. Bold and accountable leader, passionate about developing and growing team capabilities; experience providing coaching and hands-on support to meet team goals.

Process Engineering: Demonstrated experience in process analysis, redesign, and implementation of process improvements in a financial operations environment.

Analytical Skills: Skilled in investigating complex problems, making sense of data, and communicating detailed information meaningfully.

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Process Management, Professional Presentation