Senior Manager Billing & Collections
Liberty Latin America
**What's role?**
Its main objective is to establish and lead effective internal controls for revenue assurance and fraud, billing, collection by implementing robust reporting procedures across all revenue streams, including business-to-consumer (B2C), business-to-business (B2B) and business-to-government (B2G) transactions. Responsible for leading the management strategy for billing, collections and under SOX guidelines.
**How will you add value?**
+ Designing the Credit and Collection strategy for the different segments of the company (B2C, B2B) for fixed and mobile services.
+ Guaranteeing the company's revenues by designing revenue control and assurance mechanisms to avoid fraud situations.
+ Ensuring complete and accurate execution of the company's billing and collections cycles for both fixed and mobile segments.
+ Supervising Billing, Collections, OPEX and CAPEX budgets to ensure all activities are within or under budget and forecast future budget needs.
+ Demonstrating and ensuring compliance with the Customer First Philosophy, all Liberty CR and LLA policies and procedures including the Code of Conduct and Liberty safety standards and procedures.
+ Defining key performance indicators (KPIs) for billing, collection and fraud processes, following up on each of them and take preventive and corrective actions for compliance
+ Ensuring compliance with all SOX requirements of the area, meeting standards and SLAs.
+ Other functions that may be assigned.
**What will you need?**
+ Bachelor’s degree in finance, Accounting, Industrial Engineering, Statistics or related fields.
+ Demonstrated experience and knowledge in improvement projects for billing, collection and revenue assurance processes, preferably in the TELCO industry.
+ Understanding of the potential risks and threats associated with securing revenues derived from the company's billing and operational collections.
+ +5 years of experience in Telecommunications/Content billing operations experience in either Finance or IT roles and management experience in mid to large organizations.
+ +3 years managing risk, internal controls, and compliance for at least.
+ +2 years leading supervisor roles and +20 members teams
+ Advanced command of English language.
+ Leadership and team management certifications
+ Project and Team Management
+ Process Automation (Billing and Collection Preferred)
+ Experience in Office 365, Database Management (SQL, Power BI, etc) and preferably SAP.
**What will you need?**
+ Bachelor’s degree in finance, Accounting, Industrial Engineering, Statistics or related fields.
+ Demonstrated experience and knowledge in improvement projects for billing, collection and revenue assurance processes, preferably in the TELCO industry.
+ Understanding of the potential risks and threats associated with securing revenues derived from the company's billing and operational collections.
+ +5 years of experience in Telecommunications/Content billing operations experience in either Finance or IT roles and management experience in mid to large organizations.
+ +3 years managing risk, internal controls, and compliance for at least.
+ +2 years leading supervisor roles and +20 members teams
+ Advanced command of English language.
+ Leadership and team management certifications
+ Project and Team Management
+ Process Automation (Billing and Collection Preferred)
+ Experience in Office 365, Database Management (SQL, Power BI, etc) and preferably SAP.
**How will you add value?**
+ Designing the Credit and Collection strategy for the different segments of the company (B2C, B2B) for fixed and mobile services.
+ Guaranteeing the company's revenues by designing revenue control and assurance mechanisms to avoid fraud situations.
+ Ensuring complete and accurate execution of the company's billing and collections cycles for both fixed and mobile segments.
+ Supervising Billing, Collections, OPEX and CAPEX budgets to ensure all activities are within or under budget and forecast future budget needs.
+ Demonstrating and ensuring compliance with the Customer First Philosophy, all Liberty CR and LLA policies and procedures including the Code of Conduct and Liberty safety standards and procedures.
+ Defining key performance indicators (KPIs) for billing, collection and fraud processes, following up on each of them and take preventive and corrective actions for compliance
+ Ensuring compliance with all SOX requirements of the area, meeting standards and SLAs.
+ Other functions that may be assigned.
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