At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Senior Manager, Audit Competency and Skill Development, is responsible for the execution, integration, and ongoing operation of the Internal Audit Skills and Development group. Reporting to the Director, this role supports the development of IAG skill development, career pathing, competency framework, in alignment with Audit Standards and Industry Best Practices.

The role plays a critical part in strengthening program ownership, cross-functional coordination, and control discipline, supporting Internal Audit’s ability to maintain appropriate staffing competencies and skills in alignment with regulatory and professional expectations.

Key Responsibilities:

 Program Execution:

Execute the newly established operating model, ensuring consistent implementation across all key process areas.

Drive day-to-day coordination across Professional Practices, Colleague Experience Group (CEG), and Audit Leadership to ensure clear ownership, effective handoffs, and integrated execution.

Identify execution gaps, inconsistencies, or breakdowns in accountability and escalate appropriately.

Provide input on skills and competency needs as part of the annual planning process, including utilization and staffing needs

Partner with Professional Practices to support skills and staffing adequacy assessments and related follow-up actions.

Colleague Enablement

Support consistent application of the IAG competency framework

Monitor Audit Specific skill development or action plans; identify risks, delays, or gaps and coordinate remediation.

Governance, Controls & Documentation:

Support documentation and maintenance of controls, and RCMs to ensure audit-ready evidence and sustainability.

Track action plans and milestones related to QA findings, regulatory feedback, and internal commitments.

Support Management Reporting, QA reviews, and Audit Committee or regulatory materials, as required.

Stakeholder Partnership & Influence:

Coordinate across CEG, Professional Practices, and portfolio leadership to ensure consistent execution and accountability.

Prepare and deliver talent-related insights for senior management and committee-level reporting.

Qualifications:

Bachelor’s degree or equivalent experience.

Significant experience within Internal Audit, Risk Management, Compliance, or a regulated financial services environment.

Demonstrated experience executing or skills assessments and or/competency management

Strong analytical, documentation, and reporting skills aligned to audit and regulatory expectations.

Preferred:

Experience supporting enterprise or audit-specific talent and performance programs.

Familiarity with audit methodology, QA, or regulatory examination environments.

Experience working in complex, matrixed organizations.

Leadership Competencies:

Strong execution and follow-through mindset

Ability to influence without authority

High attention to detail and control discipline

Clear, structured communication

Comfort operating in regulated, high-visibility environments

 

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.