At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.  

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.

How will you make an impact in this role?

The Senior Manager, Amex Ads Product role sits within the Amex Offers Digital Media team and reports to the Director, Amex Ads Product. This individual will support the growth of Amex’s digital advertising network, which is focused on introducing new channels for advertisers to engage Amex’s customers across our digital platforms (e.g., Amex Travel, Resy, Amex App). This individual will own the product strategy, roadmap, and delivery of foundational capabilities that power Amex’s advertising products, including targeting, measurement, reporting, and billing. This individual will be responsible for the design, development, and deployment of these new capabilities in partnership with Amex’s engineering teams.

Key Responsibilities

Own the product roadmap of Amex’s new advertising capabilities (e.g., Measurement, Reporting, Billing), ensuring alignment with strategic priorities of the Amex Ads team.Lead the design, development, and deployment of these new ad capabilities, collaborating across numerous platforms, products, and cross-functional teams (e.g., product, technology, marketing, control management, legal).Translate business requirements into actionable tech specifications (e.g., PRDs, features, user stories) for engineering teams.Closely track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog.Develop product delivery artifacts in accordance with regulatory requirements.Help resolve tech issues that arise and proactively identify opportunities to automate processes and drive value for advertisers.Enact comprehensive compliance and risk management processes to meet New Product Approval (NPA) requirements.

Minimum Qualifications 

Bachelor’s Degree4+ years of product development, product management, and/or strategy experienceExceptional problem-solving skills with the ability to understand complex technical systems, identify issues, and develop effective solutions.Experience translating business requirements into actionable tech specifications (e.g., PRDs, features, user stories) and ensuring technology deliverables are built with high quality.Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan.Self-starter with experience leading complex projects end-to-end and driving consensus across multiple products and cross functional teams.Strong detail orientation and highly organized.Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners.Customer-centric mindset with strong business acumenExcellent communication and presentation skills with proficiency in Microsoft Powerpoint.Strong analytical skills with proficiency in Microsoft Excel. 

Preferred Qualifications 

Proven ability to develop and execute product vision, strategy, and prioritized backlog.Experience leading technology scrum teams in an agile environment, including software developers, engineers, and architects.Experience influencing technology teams and roadmaps without authority or direct product ownership.Experience with backlog management software (Rally/JIRA).Proficiency in SQL.Experience in the advertising industry and/or Commerce Media Networks.

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.