**Senior Manager Aircraft Services** **Description** We're more than aviation experts, we're pioneers\. We challenge what's possible\. From breaking the sound barrier to advanced tiltrotor systems\. Today, Bell is shaping the future of aviation through specialized engineering\. And we want you\. **Bell Piney Flats Aircraft Services Team** The Senior Manager of Aircraft Services will report to the General Manager of the Piney Flats site and be responsible for managing all facets of Aircraft Services operations \(aircraft maintenance and completions\) including production, safety, quality and personnel\. **What you'll be doing as the Senior Manager of Aircraft Services** + Lead employees through servant leadership with a focus on continuous improvement\. + Create and maintain a High\-Performance Team Culture measured through Glint survey, skip\-levels, peer feedback, and walking around \(360\)\. + Responsible for employee development and performance accountability\. + Accountable for business operational performance including creating annual objectives, operational improvements, annual operating plan \(AOP\), long range plan \(LRP\), headcount, capital, load & capacity, all aligned with True North \(R2\) targets\. + Assist in developing policies, procedures, and KPI's to measure organizational performance\. + Responsible for measuring and creating appropriate metrics, i\.e\. \(Safety/People, Quality, Delivery, Cost\) to meet or exceed AOP, Repair Station, customer commitments and all regulatory & airworthiness requirements\. + Accountable for scheduling, forecasting and ensuring timely & accurate quoting & pricing for maintenance and overhaul services\. + Develop collaborative relationships within and outside of the business to support customer needs and drive the business needs forward, including final assembly, production, customer experience, procurement, etc\. + Review and assess service offerings to improve market share, customer experience, and financial performance\. + Build and enhance customer relationships for satisfaction, longevity and referral\. + Other duties as assigned\. **Qualifications** **Skills you bring to this role** + Understanding of the CFRs and FAA requirements for 145 Repair Station Operations\. + Basic understanding of ERP operating systems\. + Proven ability to lead and develop cohesive teams\. + Proven effective business communication skills\. + Proven interpersonal relationship/team building skills\. **What you need to be successful** + 10 years of management level experience in Operations\. + 5 years of experience in a formal leadership role\. + Bachelor's degree\. **Preferred** + 5\-7 years of helicopter modification and maintenance\. + Airframe & Powerplant \(A&P\) Certificate\. + Experience with SAP, iMRO, Traxxall, Flightdocs, Ramco, Salesforce\. **What we offer you in return** + 80 hours of Personal Time Off \(PTO\) + 120 hours Vacation time + 12\-13 paid holidays per year + 6 weeks parental leave + Tuition reimbursement + Competitive salary + Comprehensive health insurance + On\-site Bell Piney Flats fitness center \(employees only\) + Access to Employee Resource Groups + And so much more **It's time to make your mark on the future of aviation\. Join us on this mission, and let's make history together\.** **We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values\.** **EEO Statement** Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\. This position requires use of information which is subject to the International Traffic in Arms Regulations \(ITAR\) and/or the Export Administration Regulations \(EAR\)\., Non\-U\.S\. persons selected must meet eligibility requirements for access to export\-restricted information\. , The ITAR/EAR defines a U\.S\. person as a U\.S\. Citizen, U\.S\. Permanent Resident \(i\.e\. 'Green Card Holder'\), Political Asylee, or Refugee\. **Recruiting Company:** Bell Textron Inc. **Primary Location:** US-Tennessee-Piney Flats **Job Function:** Product Support **Schedule:** Full-time **Job Level:** Manager with Direct Reports **Job Type:** Experienced **Shift:** First Shift **Relocation:** Available **Job Posting:** 07/25/2025, 1:18:25 PM **Job Number:** 334949