**Role Purpose** Lead the Workforce Management IHG Approach across EMEAA, utilising IHG and 3rd Party Systems to drive change and support for hotels and BU / Regional Leads. Develop an IHG ways of working in EMEAA. Utilising the experience and expertise of your team to deliver a one time approach to reporting and information sharing with hotels and the BU Leads.​ **Key Accountabilities** + Drive Workforce Optimisation through out EMEAA and lead the BU Workforce Managers in delivering an IHG approach to workforce Management​ + Utilise the IHG and 3rd Party systems to help change the ways of working of our hotels colleagues and team to drive profitability and heartbeat.​ + Partners with operations leaders to understand the workforce optimisation plans for each hotel across the business unit (BU) ​ + Partners with the learning team and central WOT team to drive the behavioural change needed in the business, helping to educate GMs on the need for change ​ + Guides hotels on how to implement and drive relevant organisational design and change projects effectively, ensuring that they adhere to local legislation and manage change in a way that reflect IHGs culture/values​ + Provides guidance on the undertaking of selection assessments, ensuring these are carried out in a fair and unbiased manner ​ + Partners with operations leaders & hotel HR teams on the development of change communications to ensure compliance with people policies and local legislation ​ + Regularly meets with operations, Finance, and HR leaders to monitors progress against the workforce optimisation plans, escalating issues and delays or missed deadlines​ + Shares best practice with the other BU Workforce Optimisation leads and assists peers where workload dictates ​ + Maintains business unit manning guides, standard staffing structures and role charters ​ + Deliver training on systems installations based on productivity methodology.​ + Consult with hotels remotely or in person on their ways of working and opportunities and challenges, reporting to regional team recommendations.​ + Proactively provide insightful analysis and updates to Director of Workforce Optimisation and regional team regarding hotel performance.​ + Work with WOM Reporting to define and deliver a set of standard reports across all BU’s​ + Develop a training and operational standard for Workforce Optimisation across EMEAA​ + Ideally experience in working with Workforce optimisation systems eg UKG. + Prepared to spend over 50% time on travel to our IMEA Hotels. **Key Skills & Experiences** Education:​ + Bachelor's degree in a relevant field or an equivalent combination of education and work related experience​ Critical Expertise & Experience:​ + Previous experience of leading change programmes​ + Experience of coaching, influencing and building strong working relationships with senior business leaders and across organisational boundaries ​ + Experience of working in Hotel Operations ​ + Experience of successful project management delivery ​ + Understanding and experience of multi-cultural environments and ways of working​ Technical Skills & Knowledge:​ + A solid understanding of changes management process, principles, tools and methodologies​ + Excellent communication skills and influencing skills at all levels of the organisation ​ + Ability to understand and drive insights from HR & financial data, diagnose trends and link to business performance outcomes​ + Flexible, adaptable and resilient at working in ambiguous and changing environments ​ + Broad generalist HR knowledge, including the application of HR policies and practices ​ At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.