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Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients.
Job DescriptionThe Data Services, Clients Pipeline & Engagements Senior Manager will be part of the Visa Consulting & Analytics team which delivers high impact advisory and implementation support to Visa’s clients, including data-driven insights and solutions. The geographic focus of the role will be the North Africa, Levant, and Pakistan region (NALP). The core mandate of the role is to support clients in scoping, executing and implementing data-driven projects and use cases. The role will be heavily focused on introducing and selling VCA’s data-driven customer projects in the region, working with the data science teams to deliver the projects with business-focused analysis and insights for the clients, support in developing project deliverables based on data insights, and ensuring the project delivery quality.
The role will deliver subject matter expertise and consulting support to VCA clients, with the main objective of deepening client relationships and optimizing their performance through delivering innovative data solutions that enhance customer engagement.
Principal Responsibilities/Key Results Area:
Collaborate with VCA colleagues, Visa account executives and other Visa functions to cultivate and manage a pipeline of data-driven engagement opportunities with the issuers, acquirers, merchants and government clientsManage multiple data-driven projects simultaneously, coordinating data science and consultancy efforts across various clients: Analyze client needs across the focus markets and identify opportunities for data-driven consulting assignments with potential clients, across different industriesSupport and contribute to sales pitches for VCA’s data-driven servicesLead or contribute to internal problem-solving sessionsOwn project deliveries in both coordination and delivery roleDevelop and own project deliverables from project kickoff to closure, ensuring that client deliverables meet quality standards, and achieve delivery milestonesPrepare for, lead, and participate in client discussionsWork closely with other Visa teams, including Products, BD, Risk, Marketing, Digital Solutions, Digital Partnerships & Ventures, Innovation Center etc., to ensure a seamless Consulting experienceSuggest new data solutions for future development in VCA or updates/enhancements to existing solutions.Key Competencies:
Key elements to assess his/her candidacy will include expertise on the following topics:Demonstrated experience driving data-driven projects and delivering consulting solutions in payments, ideally leading consulting firmsPreferably experienced at using payment data or external data to identify client needs and develop tailored solutions across various industries and focus marketsProven ability to manage multiple complex projects simultaneously, set and achieve delivery milestones, and ensure quality outcomes across diverse client engagementsExperienced in preparing and supporting sales pitches, facilitating problem-solving sessions, and communicating insights effectively to both internal teams and senior client stakeholdersDemonstrates strong diplomatic skills and the ability to navigate multi-functional environments while driving desired client outcomesPossesses both regional and global experience, adding valuable insights to consulting solutions for diverse marketsQualificationsThis not a data scientist position, the role requires core consultancy skills and experience.
Bachelor’s degree in Statistics, Business Administration, Management or a related field; a Master’s degree is preferredAt least 8-10 years of overall professional experienceStrong background in consulting, with demonstrated skills in client engagement, solution design, and stakeholder managementMinimum 5 years of experience in consulting – preferably with data-driven projects recordExperience managing data-centric projects and delivering analytics solutions to clientsProven track record supporting sales pitches and business development for data products or analytics consultingSolid understanding of data visualization, and business intelligence platforms (e.g., Tableau, Power BI)Demonstrated ability to communicate complex data insights and technical concepts clearly to both technical and non-technical audiences, including senior client stakeholdersExperience working across regional and global markets, providing data-driven solutions tailored to diverse industriesSuperior project management abilities, with a focus on timely delivery and quality outcomes in data servicesSelf-motivated and results-oriented, with the flexibility to adapt to changing client needs and project scopesStrong team collaboration and interdisciplinary skills, comfortable working in multi-functional environmentsWillingness to travel and work onsite as requiredTravel around NALP is required.Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.