Senior Manager, Software Engineer, Cust. Operational Excellence
The Coca-Cola Company
The Senior Manager, Software Engineer is a senior individual contributor accountable for designing, building, and sustaining production-grade software solutions that support Customer and Commercial product teams operating under a modern Product Operating Model.
This role is deeply hands-on. The Senior Manager is expected to write, review, and maintain code, shape technical direction, and deliver complex capabilities end-to-end. The role acts as a technical multiplier, raising engineering quality, delivery speed, and system resilience-without formal people management responsibility.
**Core Accountabilities**
**Product Model & Discovery Partnership**
+ Partner closely with Product Managers, Designers, and Tech Leads to co-own product outcomes, not just implementation details.
+ Participate in discovery to assess feasibility, reduce risk early, and shape solution approaches before commitments are made.
+ Translate customer and business problems into clear technical designs and executable solutions.
**Software Architecture & Technical Design**
+ Design and evolve scalable, maintainable software architectures aligned to Customer and Commercial domains.
+ Make explicit trade-offs across performance, reliability, security, cost, and time-to-market.
+ Ensure designs support testability, observability, and long-term sustainability.
+ Provide architectural guidance through design reviews, reference implementations, and standards.
**Hands-On Software Delivery**
+ Build, extend, and maintain production software across services, APIs, and platforms.
+ Lead complex engineering initiatives through direct contribution, not delegation.
+ Ensure high standards for code quality, automated testing, and documentation.
+ Reduce technical debt through thoughtful refactoring and simplification.
**Automation & Engineering Excellence**
+ Design and implement automation-first approaches across testing, deployment, and operational workflows.
+ Ensure software is delivered with strong automated test coverage and integrated CI/CD pipelines.
+ Improve developer experience by reducing friction and manual steps in the delivery lifecycle.
+ Use metrics to continuously improve throughput, reliability, and quality.
**Individual Contributor Technical Leadership**
+ Act as a go to technical authority for complex problems and critical systems.
+ Influence technical direction across teams through expertise and credibility.
+ Mentor senior engineers and Tech Leads through coaching and collaboration (without direct management).
+ Set the technical bar for craftsmanship, reliability, and operational ownership.
**Business Partnership & Communication**
+ Serve as a trusted technical partner to Product and business stakeholders.
+ Communicate technical decisions, trade-offs, and risks in clear business-relevant terms.
+ Proactively surface constraints and dependencies early to avoid late surprises.
+ Support external partner or customer discussions as a technical authority when needed.
**Software Engineering Expertise**
+ Demonstrate deep hands-on experience building and operating software through full stack development and Salesforce platforms.
+ Design cloud-native solutions leveraging Azure services and platform capabilities.
+ Apply secure by design principles using Azure identity, access, and security controls.
+ Ensure solutions are observable, resilient, and cost-effective in Azure environments.
+ Stay current on modern platform evolution and evaluate new capabilities for real business value.
**Success Measures**
+ Delivery of high-quality, reliable software that meets customer and business outcomes.
+ Reduced production incidents and improved system stability.
+ Strong automated test coverage and CI/CD adoption.
+ Faster delivery cycles with sustained quality.
+ Positive influence on engineering standards and practices across teams.
**Leadership Profile**
+ Builder-first mindset with strong technical depth
+ Outcome-oriented, not task-driven
+ Influences through credibility and execution
+ Comfortable operating in ambiguity and complex systems
+ Holds a high bar for quality, automation, and ownership
**Required Experience & Capabilities**
+ Bachelor's degree in Computer Science, Engineering, or equivalent experience.
+ 8-12+ years of hands-on software engineering experience.
+ Proven impact as a senior individual contributor on complex systems.
+ Deep expertise in modern software development, automation, and cloud-native architectures.
+ Strong understanding of CI/CD, testing strategies, and operational excellence.
+ Ability to communicate complex technical concepts in business terms.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Pay Range:$152,000 - $178,300
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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