The Senior Manager, Sales Performance Management – Asia Pacific (APAC) leads the operational excellence of sales incentive plans to drive and motivate sales behavior resulting in incremental sales performance and revenue. With a deep understanding of insights and results, strategic mindset and a passion to strive for continual improvements, you will challenge status quo, identify opportunities and bring to life new or enhanced frameworks, programs and initiatives to drive continuous outperformance. Integral to the success of this role will be the ability to collaborate on a dynamic set of evolving programs and initiatives aimed at maximizing sales performance with a combination of analytical insights, strong business acumen and a strong ability to partner and influence sales and cross-functional leaders in the region as well as globally.  

Reporting to the Director, Commercial Planning & Governance – APAC, you will be an important voice of APAC in the global development and steer key sales performance initiatives across multi-functional teams to ensure nuances and needs are captured and addressed as well as successful implementation and execution of programs.

HOW YOU WILL MAKE AN IMPACT

Your role is important, and below are some of the fundamental job duties that make your work unique.

Operational excellence of Sales Incentive Plan (SIP) and Sales Performance Management (SPM) programs

Lead operational execution, ensuring seamless program delivery, governance and complianceCollaborate with key partners in goal setting process to define optimal performance measurements and goals that are relevant to business and sales organization objectives which drives behavior and performance of our sales teamsManage SIP payout processes for accurate and timely payouts to SIP participantsAct as a key support for SIP and SPM programs related inquiriesReinforce outstanding level of customer service provided to sales professionals and partnersDevelop and deliver effective education and training materials to foster understanding of SIP and SPM programs and toolsParticipate in requirements gathering, testing and set-up of SIP and SPM toolsDesign and provide internal sales intelligence to support and measure sales performance and effectiveness of SIP and SPM programs  

Optimization of SIP and SPM programs

Foster a culture of continual process improvement focusing on enhancing, automating and optimizing current programs, processes and systems to improve efficiency, operational effectiveness and performanceIdentify opportunities, recommend, enhance and implement frameworks, programs and initiatives to:Motivate and drive sales behavior and sales performanceSupport broader business and sales strategic planStrengthen seller retentionMaximize seller motivation and minimize distractionsLead and support change management processes to build and ensure organization understanding and buy-in for SPM programs and plansAct as APAC key advocate to align SIP and SPM requirements with global stakeholders and partnersDrive consensus decisions into implementation and scalable operations

 

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

5 to 8 years operating in a matrix environmentExperience designing, implementing, and administering sales incentive and bonus programs to drive performance and achieve business goalsAbility to work under pressure and thrive in fast-paced, diverse environment with minimal supervisionSimultaneously lead multiple projects, effectively prioritize and manage time, adapt to seasonal needs and time zones of a global SPM teamExtensive planning skills to create, maintain and deliver plans and roadmapsExperience in data analytics coupled with a keen eye for detailStrong interpersonal, written and verbal communication skillsStrategic mindset with demonstrated ability to think critically and challenge status quo to find opportunities for continued improvementStrong skills in Microsoft Excel (Pivot Table, VLOOKUP, XLOOKUP), Word and PowerPointAbility to participate in global calls in the evening and/or early morning

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!