***THIS POSITION IS OPEN TO INTERNAL CANDIDATES ONLY***
BACKGROUND:
Since opening in 2011, the IRC’s Wichita office has supported refugees and other newcomers with trauma-informed family services, economic empowerment programs, education for youth and adults, and immigration legal services. The IRC in Wichita is committed to helping individuals rebuild their lives and regain control of their future in a new home.
SCOPE OF WORK:
The Senior Manager is responsible for oversight and implementation of direct service programs focusing on Economic Empowerment, Education and Immigration services. The Senior Manager will also support a wide variety of office management and administrative responsibilities. This role will represent IRC and engage regularly with external audiences to increase awareness, generate support, and raise visibility of IRC’s work and client needs.
Major Responsibilities:
The Senior Manager works in close coordination with the Executive Director to achieve the following goals:
Compliance & Administration
Ensure that programs comply with all contractual and reporting requirements.Ensure quality data collection across all programs; oversee the production of reports and impact data to provide insight to internal and external stakeholders as well as inform future program design.Ensure that programs maintain sound fiscal management including compliance with all HR and donor policies and procedures.Represent office and assigned programs and guide the implementation of program initiatives.Program Oversight
Ensure client success with a strong emphasis on empowerment through high quality service that supports clients to thrive in their community.Ensure program activities are implemented consistently with donor requirements and provide technical support, oversight, and leadership to internal and external stakeholders.In cooperation with the development team, create and implement an annual fundraising plan and strategy with measurable goals and objectives to expand and support existing programming, with an emphasis on financial fundraising over in-kind.Create close programmatic linkages between all teams; proactively implement processes and procedures that ensure clients are connected to relevant programs throughout the agency.Work closely with staff to promote strong relationships across programs while fully implementing a client-centered service methodology across all service areas.Ensure that all program areas have strategic plans leading to the sustainability and growth of programming; support new project design and program development.Work with the Finance Manager and program staff to monitor and manage all program budgets and oversee that program outcomes meet proposed goals.General Management
Provide high level leadership to program supervisors including:Regular one-on-one meetings with all direct reports.Effective delegation of duties and responsibilities.Consistent and ongoing feedback and communication. Extensive professional development support and coaching team members.Recruit, hire, train and supervise team members. Maintain open and ongoing communication with the Executive Director, Finance leadership, and other key positions. Other related duties as assigned.
Job Requirements:
Education:
Bachelor’s degree required; graduate degree in business, non-profit management, public administration, or human services related field preferred.Work Experience:
Experience in successfully implementing refugee resettlement, immigrant services, human trafficking programs, and/or similar programming serving vulnerable populations.Minimum of five (5) years of professional work experience with progressive levels of responsibility, including supervisory and program management experience.Demonstrated Skills & Competencies:
Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. The ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.Excellent communication skills both written and verbal; fluent English required.Solid organizational and project management skills to promote productivity and efficiency.Ability to work under pressure and meet deadlines.Proven leadership and team-building skills,Demonstrated ability to work successfully in a multi-cultural environment. Proficiency in Microsoft Office applications (especially Word, Excel, Outlook) and internet research.Working Environment:
A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.May require occasional weekend and/or evening work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.