Job Description As retail is ever-changing and the challenges become more complex and cross-functional, Nordstrom has realized the need for a centralized team that partners closely with leaders across business, merchandising, human resources, technology, and operations to deliver step changes in our results. Come join our newly formed  Enterprise Operations team , focused on delivering enterprise-wide capabilities, plans, and data & insights, that advance Nordstrom’s top strategic priorities. You’ll be a part of a small, high-impact team with deep experience in management consulting, finance, merchandising, product management, and operations. With in this mighty team, we’ve stood up a new Enterprise Sales & Operati ng Execution mechanism aimed at looking ahead to identify and solv e for the small opportunities before they become large ones while e nsuring coordinated planning updates are in lock-step across all teams and their outputs are aligned. We do this by creating connections across Nordstrom's teams and leadership , building strong analyses, narratives and visibility into the key strategies that will help us achieve our ambitions . So come join a team that gives you a 360 degree view across the enterprise, an ability to develop a well-rounded business toolkit, exposure to senior leaders, and the opportunity to deliver meaningful impact!          A day in the life … As a   Senior Manager, Program & Planning   on the Enterprise Planning & Delivery Team, you will play a critical, enterprise-level role flexing across the entire business, enabling senior leaders and their teams to drive the business through our S&OE processes . Through delivery of insights, management of relevant and rich agenda s, and implementation of consistent program management best practices . You will also partner across multiple planning teams with a goal of creatin g alignment across th eir planning in puts and outputs . Building workback plans and maintaining an outcome-based program calendar . This specific role will also have an outsized responsibility for one of our most critical events of the year, Holiday. This individual will collaborate with key stakeholders across the enterprise to develop an approach and tactical actions that will strengthen JWN’s Holiday execution – focused on, but not limited to, program management elements. This requires a candidate that is motivated, proactive, results-oriented, and able to navigate ambiguity. Someone with a unique blend of strategic thinking, program and project management, and problem-solving skills – both quantitative and qualitative. The day-to-day work will include crafting compelling communications materials, developing effective processes, tools and templates, running ad-hoc analysis, and meeting with leaders and teams across planning and operations . The candidate will need to be comfortable working across a variety of topics, including merchandis e planning , finance, supply chain, marketing, stores, and digital, and at various altitudes - from high-level strategy to detailed KPI tracking. This position reports to the Senior Director, Enterprise Planning & Delivery. You own this if you have ... + Bachelor’s degree required ; MBA or relevant Master’s degree a plus + 9 + years of experience in program management, management consulting, corporate strategy, or finance + Experience in retail and understanding of industry dynamics , especially Holiday a plus + Strong quantitative skills, including model building and insight generation (from a variety of data types and sources) + Strong interpersonal, verbal, and written communication skills + Ability to develop project plans and manage project execution + Excellent communication, facilitation, and team-building skills + Ability to handle ambiguity and change + Demonstrated ability to drive cross-functional partnerships and lead cross-departmental collaborations + Ability to work across a wide breadth of topics, focusing in on the things that matter vs getting overwhelmed by less important details + Proficiency in Excel and PowerPoint We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $126,500.00 - $210,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!