senior manager, Menu Experience Innovation (Hybrid – U.S.)

Now Brewing – Strategy Leaders! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

In this highly strategic role, you will identify opportunities, create learning plans and lead the development and testing efforts for packaging innovation aimed at improving customer experiences and accelerating business growth. This role will be responsible or guiding initiatives that enhance food and beverage quality, on-the-go and in our coffeehouses, while also reducing operational complexity and caring for our planet. The position is highly collaborative and will help realize ambitious, scaled moves for Starbucks, and achieve success, by working directly with key leaders and partnering with a wide variety of teams spanning R&D, Operations, Sourcing, Finance, Product Experience and Sustainability. 

This position will require a courageous and influential leader who can lead varied stakeholders, and build strong relationships, at all levels across the organization, ensuring alignment of packaging innovation initiatives within the broader Menu Experience strategy. This role also must influence high-performing, cross-functional, teams to deliver complex, multi-year, multifaceted strategies by providing clearly defined options, logic, tradeoffs and recommendations.

 

Leveraging your previous experience, we will enable you to…

Define and prioritize opportunities: Collaborate with partners and team members to translate business questions into key problems to solve, set strategic priorities around desired outcomes, and develop hypotheses to guide research, development and testing Lead planning efforts: Guide teams in building clear, results-oriented pathways for learning, implementation and development of capabilities Identify solutions: Critically analyze learnings, and develop recommendations backed by data and insights, to meet business requirements Initiate action: Serve as a champion for our customers and partners through compelling storytelling to lead cross-functional teams to achieve ambitious goals, drive alignment with leaders and influence successful execution of key initiatives

We’d love to hear from people with:

Experience independently leading end-to-end product or innovation strategy, inclusive of planning, briefing, development, testing, reporting and commercialization Proven ability to build and nurture strong cross-functional relationships Persuasive communication and storytelling skills to drive organizational focus and influence action across a broad range of cross functional and leadership audiences Skill for seeing the big picture, utilizing strategic approaches to translate highly complex business priorities into clear and compelling plans Curiosity to understand linkages between data, insights and outcomes Passion for, and understanding of, Human Centered Design (HCD) principles Ability to live Starbucks mission and values by contributing to a welcoming team culture, acting as a positive role model for delivering meaningful results and acting with courage

 

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.