At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

How you will make an impact in this role?

The Senior Manager-Privacy Operations & Integration will sit within the newly formed Global Privacy Center of Excellence (GPCE) and be part of a team who is responsible for enabling privacy across the First line of Defense (1LOD). This role will assist with the execution of privacy and data protection standards across business units to manage privacy risk within processes, products, projects, third-party services, or other activities that involve the processing of personal data. 

Primary Responsibilities:

Assist with embedding privacy into daily operations, design, products, and processes 

Support stakeholders in effective identification, assessment, mitigation or privacy risk across business units

Partner across second and third lines of defense to align controls and audit readiness 

Serve as a trusted advisor to business and technology stakeholders, helping them implement privacy requirements

Work with partners in the Global Privacy Center of Excellence to facilitate enterprise-wide privacy risk management in alignment with organizational best practices 

Provide guidance in managing privacy risk to drive enterprise continuity across different regions and business units 

Provide support in managing privacy risk across cases including product development, AI, third-party, cross border transfers, regulatory exams, second-line effective challenge, and audits 

Minimum qualifications:

High degree of organization, individual initiative and personal accountability and resiliency

Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment

Proven ability to manage multiple demands successfully within a matrixed organization

Track record of creating and leading strong cross-functional teams 

Enjoy solving large and complicated problems

Ability to maintain a positive, can-do’ attitude 

Bachelor’s degree in business, management, or a related field 

5+ years of experience within a Privacy risk management or oversight function 

Preferred Qualifications: 

Advanced Degree 

Industry credentials (e.g., IAPP) 

Demonstrable knowledge of either the GDPR, CCPA or GLBA 

Knowledge of non-US/European Privacy and Privacy adjacent regulations 

Prior Financial Services or Banking Industry experience 

Prior experience with privacy-related processes across an Enterprise or local level for a financial services company 

Prior experience with driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information

Prior experience using enterprise-thinking to quickly identify areas of improvement

 

 

 

ORMCM 

 

Non-considerations for sponsorship:  

 

Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions.  

 

Guardian 

 

 

 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.