Amazon Pharmacy is seeking a Senior Manager, Regulatory Operations who is dedicated to patient safety to ensure compliance with regulatory requirements to deliver on being the earth’s most customer-centric pharmacy. The Senior Manager, Regulatory Operations is responsible for guiding practices to adhere to state and federal regulations across several pharmacy locations. This individual will claim accountability for the performance and advancement of quality and compliance initiatives, and will work to develop progressive strategies to continuously improve safety and service beyond traditional expectations. The Senior Manager, Regulatory Ops will lead a program dedicated to ensuring all pharmacy staff are properly credentialed and positioned to fulfill a commitment to excellence. Additionally, you will manage several Pharmacists in Charge within a geographic region.

The Senior Manager Regulatory Ops is responsible for maintaining adherence to regulatory rules and regulations across our operations and pharmacies. This individual will develop and implement pharmacy operations programs to adhere to State and Federal regulations. You’ll manage a team to find practical, creative solutions and approaches to regulatory constraints, with the overarching goal of always delivering the best care to our customers. You will engage compliance, legal, finance, product, design, and engineering teams in an efficient and productive way. You will oversee routine pharmacy auditing; adherence to industry accreditations; and pharmacy facility and pharmacy staff licensing. You will be involved with policy initiatives and maintaining strong regulatory relationships.


Key job responsibilities
● Stay informed of local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers
● Coordinate with the corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards. Continuously monitor licensure requirements
● Influence policies and align business initiatives with requirements and demands of accrediting/licensing bodies, including but not limited to: Board of Pharmacy (BOP), National Association of Boards of Pharmacy (NABP), URAC, Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), United States Pharmacopeia (USP)
● Serve as a liaison between Amazon Pharmacy and the Board of Pharmacy and attend the Pharmacy Board Meetings
● Provide insight into new and ongoing projects and efforts and influences roadmap based on risk strategy
● Maintain and report all records for the dispensing of controlled substances to each state when
required
● Partner with appropriate stakeholders on complex regulatory escalations/risk opportunities
● Lead and manage a team spanning across several different geographic locations