Job Description Who are we? At RBCx, we power bold ideas, founders, and tech companies. We help some of the most ambitious tech and innovation companies scale and make an impact in the world by connecting them to the right people, ideas, and financial solutions of one of Canada’s largest banks. What is the opportunity? We are looking for a Senior Manager, People Experience to join our team on a one-year contract, reporting directly to the Director of People Experience & Integration. In this pivotal role, you will significantly contribute to improving the employee experience, which is essential for promoting retention, engagement, and growth throughout RBCx as part of our Operations & Strategic Initiatives (OSI) Centre of Excellence. In this position, you will act as an advisor, coach, cultural champion, project manager, and facilitator. Who is People Experience? We strive to create an exceptional people experience where employees and leaders thrive - by cultivating continuous growth through meaningful learning and creating connection. Our goal is to empower individuals at every level within the organization to perform at their best, while also ensuring excellence in people operations that support each phase of the employee journey. What will you do? ● Partnering with our Leaders and Senior Management Teams to understand team needs, while identifying gaps and opportunities to improve employee engagement, experience, and connection. ● Building and nurturing relationships with RBC Enterprise teams (such as HR, Recruitment, Communications, and L&D) and RBCx teams to deliver resources, programs, and frameworks that enhance the capabilities and experiences of our teams. ● Translating employee insights and feedback into actionable initiatives that foster retention, motivation, and inclusion, collaborating with leadership and internal partners to achieve meaningful outcomes. ● Leading and refining People Experience projects, including onboarding/offboarding, employee guides, talent management enablement, learning experiences, and career mapping. ● Playing a key role in planning and hosting high-energy town halls, and other employee forums that foster a dynamic, engaging work environment. ● Spearheading change management and communication initiatives to ensure the smooth implementation of People programs, systems, and services, resulting in clear outcomes and positive adoption. ● Empowering leaders with advisory support, training, resources, and tools necessary for effective leadership, including onboarding plans, goal-setting templates, and essential messaging to facilitate communication. ● Designing and creating engaging, visually appealing, and easily digestible content for a variety of purposes, from learning and enablement to employee updates, while contributing to our internal knowledge system. What do you need to succeed? ● You possess a solid track record in enhancing employee experience, having successfully led initiatives focused on engagement and enablement for various teams in a people focused role. Ideally you’ll have experience in a tech company or digital agency. ● You approach with a growth mindset, you can pinpoint scalable opportunities, identify gaps that need attention, and drive progress through effective project management. ● You’re a relationship builder, you cultivate essential connections across RBC and RBCx to enrich your team's experience. ● Your verbal, written and visual storytelling skills are exceptional, enabling you to synthesize complex ideas and convey messages clearly. ● You have a passion for collecting and analyzing data to extract insights that inform purposeful initiatives and convert those insights into actionable steps. ● You are thoughtful in your approach to designing content for employees and leaders, ensuring it is digestible, engaging & visually appealing. You pride yourself in building impactful decks and bring a design lens to your content. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements What will set you apart? · You have 5+ years of experience in Talent Management, People Programs, or People Business Partnerships within high-growth SaaS, tech companies or design/advertising agencies. · You possess advanced proficiency in Canva (or equivalent tools). · You have a background in instructional design, learning & development and/or visual communication. · You have experience with collaboration and project management tools such as Jive, Slack, Asana, or similar platforms. We’re looking for someone who can: • Contribute to organizing high-energy town halls, employee events, comms (e.g. decks, Slack messages, email comms) • Help continuously evolve our internal RBC Connect site (so Jive experience would be great) • HR type who has experience with L&D (e.g. creating training material, coaching, organizing mentoring programs) • One immediate priority for us is creating career journey pathways for our organization (career ladders…folks don’t know how to navigate their careers and how to progress into different roles and levels)