About the Role

We're seeking an exceptional Senior Manager to lead and scale Amazon's operations across Brazil. This role combines strategic leadership with hands-on operational execution to drive growth, optimize performance, and build world-class fulfillment capabilities across Brazil's major metropolitan areas.

Key Responsibilities

Strategic Operations Leadership

• Lead the geographical expansion and scaling of operations across Brazil's key markets
• Develop and execute integration strategies across operational networks to ensure seamless end-to-end fulfillment
• Design and implement scalable operational frameworks with focus on efficiency, cost optimization, and customer experience
• Create and manage comprehensive performance measurement systems to track operational excellence and drive continuous improvement

Operational Excellence & Program Management

• Own end-to-end strategy development and execution for critical operational programs and initiatives
• Drive network optimization to improve speed, cost efficiency, and service quality
• Develop and implement processes for operational scaling while maintaining high standards
• Establish and monitor key performance indicators across safety, quality, productivity, and cost metrics
• Lead initiatives to enhance operational capabilities through process innovation and technology adoption

Cross-Functional Leadership & Stakeholder Management

• Build and maintain strong partnerships with Operations, Technology, Product, and Business teams
• Manage multiple concurrent projects and initiatives across diverse stakeholder groups
• Ensure alignment between operational capabilities and business requirements
• Drive continuous improvement across the operational value chain
• Influence and collaborate with senior leadership to shape strategic direction

Team Development & Culture

• Build, mentor, and develop high-performing operations teams
• Foster a culture of innovation, ownership, and customer obsession
• Drive operational excellence through coaching and capability building
• Champion Amazon's Leadership Principles in daily operations and decision-making