Senior Manager, Internal Communications - Tangerine **Requisition ID** : 236002 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture. As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration. Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape! **What you will be doing:** The Senior Manager, Internal Communications will support Tangerine’s key strategic priorities, as well as foster employee engagement across a number of communications channels. This includes a lead role in the development, project management and oversight of multiple internal communications initiatives of significant complexity. This role supports executive communications, strategic initiatives, speech writing, executive presentations, town halls, internal communications, internal video production, newsletters, infographics, engagement surveys, and various employee engagement campaigns. This role requires a passionate storyteller and superb writer with the ability to connect the dots and tell meaningful stories through simple and digestible communications. **Is this role right for you? In this role, you will:** + Leads the end-to-end process of internal communications for Tangerine, including conceptualizing and creating the communications strategy, development and delivery/distribution of communications, and measuring success, while ensuring alignment with broader Scotiabank strategic priorities, by: + Being a trusted advisor to the leadership team and working closely with business partners, senior management, and other key stakeholders. + Leading the development of executive communications to elevate and amplify senior leaders’ visibility, voice, and impact across the bank + Producing, coordinating, and executing on various internal communications including announcements, events/townhalls, presentations, videos and online content, as well as managing owned platforms. + Ensuring strategic alignment across Communications channels and calendars. + Representing Communications on various working teams and at cross-functional meetings. + Contributes to the effective operation of the Communications team by: + Supporting a high-performance environment that attracts, retains, develops and motivates the team. + Fostering strong relationships with stakeholders to further the Bank’s communications objectives. + Leveraging feedback from formal and informal channels to deliver strong and aligned communications. + Staying current and implementing communications best practices. + Actively sharing knowledge and experience to enhance the development of all team members. + Fostering a culture that encourages new ideas, effective challenge, and promotes open and honest communication. + Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. **Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:** + Post-secondary diploma or degree in communications, journalism, business or equivalent experience. + Minimum of 7-10 years working experience in a corporate communications or related industry. + Experience leading and coaching a high-performing team + Exceptional writing abilities – a sharp writer, detail-oriented, creative and a strong editor – and the ability to transform complex subjects into meaningful stories. + Ability to ask targeted questions to identify connections across stories. + Communications experience in a complex, dynamic, knowledge-based environment. + Demonstrated ability to drive internal engagement across a large employee base and amongst a range of stakeholders. + Solid strategic thinking skills, with excellent attention to detail, and high-level accountability for the quality and timely completion of projects. + Strong interpersonal and relationship management skills, comfortable communicating directly with senior executives. + Proven project management and multi-tasking skills, with the ability to manage multiple projects at once. **What's in it for you?** + Help lead the design of Canada’s most innovative digital wealth experience. + Work in a mission-driven culture that prioritizes empowerment, diversity, and continuous learning. + Join a modern banking environment where design plays a central role in shaping client value. + Be part of a high-visibility team that is reimagining the future of personal finance in Canada. + You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*. + You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here. + You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors. *Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees) Location(s): Canada : Ontario : Toronto At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.