Position Purpose:

The Sr. Manager, HR Consultant, will provide expertise and direction on change management, communication and human capital projects and strategies in support of Merchandising, Marketing, Online, Customer Contact Centers, and Customer Experience (MMOCCx). This role partners with the Human Resources Centers of Excellence at the SSC on designated projects, to ensure all HR resources are involved as needed, with the right timing and expertise to deliver an effective associate experience. For select enterprise initiatives, the incumbent will also lead program and change management aspects that impact MMOCCx business groups to ensure effective representation and implementation. The role serves as a change management champion to ensure program/process realization is achieved. The incumbent will be expected to provide subject matter thought leadership on HR processes and experience as well as deliver end-to-end solutions, successful change management, and identify measurable outcomes. This role provides objective and well-thought-out HR guidance by asking probing questions to drive alignment and create sustainable solutions.

Key Responsibilities:

10% Agile Retrospective - Determines and documents project issues/risks and tracks timely mitigation/resolution At the completion of a project or project phase, captures key lessons learned and communicates to PMO and business. Effectively applies lessons learned in subsequent projects35% Business Partnership & Assessment - By partnering with the business, gains a deep understanding of business needs and project outcomes in order to ensure value is realized via the people and change management components of the project20% Communication & Collaboration - Ensures project information is communicated to key HR stakeholders and assists business and COEs in gathering data, building project timelines, and change management plans. Aids in selection of success metrics for proof of concepts, pilots, and rollouts35% Thought Leadership - Provides thought leadership to the creation of project plans and facilitates working sessions and key meetings to ensure all elements of the people experience are considered from Compensation, Talent Acquisition, Selection, Communication, Org Effectiveness, Change Management etc

Direct Manager/Direct Reports:

This Position typically reports to Sr. Director or Director of Human ResourcesThis Position has 0-3 Direct Reports

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.Must be legally permitted to work in the United States.

Preferred Qualifications:

Demonstrated ability to collaborate and work effectively with cross-functional teamsDemonstrated project management skillsAbility to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiencesExcellent written and verbal communication skillsProven experience managing large cross functional scope projectsPrior HR generalist experienceStrong ability to story tell through data and Microsoft tools

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

8

Competencies:

CourageManages AmbiguityManages ComplexityCollaboratesOptimizes Work ProcessesCommunicates EffectivelyInterpersonal SavvyAbility to effectively use data to problem solve and implement solutionsStrong business acumen and curiosity to learn about business problems and find solutionsAble to navigate effectively across multiple functions and manage competing demandsTakes initiative and has a high sense of urgency, able to handle competing priorities with accuracy and efficiency while meeting deadlines