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Job Description

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Who is CoStar Group?   

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.    

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.   

Role Overview: Senior Manager, Global Security Operations & Access Control  

On-site in Richmond, VA HQ 
 
The Global Security Operations & Access Control Senior Manager will lead a Global multi-functional team at the Richmond Corporate Campus, reporting to the Director of Corporate Security & Safety Operations. This role is critical for ensuring the safety and security of employees, facilities, and assets worldwide, overseeing the Global Security Operations Center (GSOC) while conducting risk assessments, incident response, crisis management, and access control. 

Key Responsibilities: 

Leadership: Inspire and manage a skilled team, fostering a culture of excellence and professional development. 

Strategic Vision: Develop and implement the GSOC’s strategic vision in alignment with the company’s global security strategy. 

Operational Oversight: Ensure 24/7 GSOC operations focused on threat detection, incident response, and overall readiness. 

Security Protocols: Establish and enforce comprehensive security protocols, integrating the latest global security trends. 

Technology Integration: Oversee the implementation of advanced security technologies for proactive threat management. 

Crisis Management: Develop and refine crisis management plans for effective handling of critical incidents. 

Risk Analysis: Conduct ongoing risk assessments and devise strategies to mitigate emerging threats. 

Global Coordination: Collaborate with regional security teams, vendors, and law enforcement to ensure coordinated incident responses. 

Program Development: Implement and assess comprehensive security programs to meet industry standards. 

Team Development: Mentor and train GSOC staff to uphold high standards in security operations. 

Reporting: Provide detailed reports and insights to senior management and clients. 

Daily Operations Management: Oversee daily security operations, including access control, surveillance systems, and incident response. 

Supervision: Manage security personnel (internal and contractors), providing guidance, training, and performance evaluations. 

Guard Services Oversight: Supervise guard services for all security operations centers. 

Policy Development: Develop and enforce security policies and procedures to protect personnel, assets, and facilities. 

Security Assessments: Conduct regular security assessments and vulnerability analyses to identify and address security gaps. 

Stakeholder Collaboration: Work with internal and external stakeholders to ensure compliance with regulations and industry’s best practices. 

Incident Investigation: Coordinate investigations into security incidents, theft, fraud, and breaches of security. 

Law Enforcement Relations: Maintain relationships with law enforcement agencies for enhanced security capabilities and intelligence sharing. 

Emergency Response: Respond to security incidents and emergencies, taking appropriate actions and documenting incidents as necessary. 

Business Continuity: Partner with business units to maintain security measures for business continuity and disaster recovery. 

Cross-Functional Collaboration: Work with IT, HR, Legal, and Facilities to align security objectives with organizational initiatives. 

Audits and Assessments: Conduct regular audits of security controls and processes to ensure compliance and effectiveness. 

Security Training: Assist in developing and implementing security awareness training programs for employees. 

Technology Development: Support the development and implementation of security technologies and systems. 

Industry Awareness: Stay updated on trends, technologies, and regulations in security operations. 

Flexible Availability: Work flexible hours and be available on call 24/7 as situations warrant. 

Additional Duties: Perform other duties as assigned. 

Basic Qualifications: 

Bachelor's degree required from an accredited, not-for-profit, in-person college/university.   

A track record of commitment to prior employers.  

7-10 years of experience in security operations, particularly in managing a GSOC and Access Control. 

Proven leadership and strategic planning experience. 

In-depth knowledge of security technologies and best practices. 

Exceptional problem-solving skills and decision-making abilities under pressure. 

Strong communication and interpersonal skills. 

Preferred Qualifications: 

Advanced degrees and certifications (e.g., CPP, PSP) preferred. 

Experience in GSOC and crisis management training. 

Background in intelligence, military, law enforcement, or corporate security. 

Proficiency in security management software and incident reporting tools. 

Familiarity with open-source research techniques and social media platforms. 

Ability to operate effectively in high-stress environments while maintaining confidentiality. 

Strong knowledge of physical security systems, access control (Genetec), and video surveillance technologies (Genetec). 

Knowledge of emergency response procedures and crisis management protocols. 

Investigative knowledge and experience preferred. 

Ability to handle sensitive and confidential information with discretion. 

What’s In It For You?    

If you are a driven professional looking for a high-growth, high-reward career, CoStar Group offers the ideal opportunity.  Be part of a best-in-class company with strong year-over-year growth that invests in your success. Enjoy a rewarding atmosphere where you can learn, excel, and grow.    

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.     

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.     

Our benefits package includes (but is not limited to):     

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug    

Life, legal, and supplementary insurance    

Virtual and in person mental health counseling services for individuals and family    

Commuter and parking benefits    

401(K) retirement plan with matching contributions    

Employee stock purchase plan    

Paid time off    

Tuition reimbursement    

On-site fitness center and/or reimbursed fitness center membership costs (location dependent)    

Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups    

Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks    

Sponsorship   

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.    

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing