The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As Senior Manager, Enterprise Risk Management (ERM) in our Global Risk organization, you will lead the development and execution of robust second line oversight processes for operational risk for PayPal Europe. Your work will play a pivotal role in shaping and safeguarding the bank’s enterprise risk management framework, and reporting, supporting both management and supervisory engagement while fostering a culture of robust risk management across the institution.

Job Description:

Key Responsibilities

Serve as the primary contact for operational risk oversight across business lines and functions, to ensure the effectiveness and regulatory alignment of the operational risk management framework.Oversee and coordinate operational loss data collection and aggregation, ensuring complete, accurate, and validated reporting in line with CSSF, EBA, and Basel/CRR regulatory requirements.Support and facilitate risk assessment process, scenario analyses, and other risk evaluation processes, providing independent challenge and review.Contribute to the definition, monitoring, and governance of operational risk appetite and associated metrics, collaborating with relevant teams to ensure they align with strategic objectives and regulatory obligations. Escalate risk appetite breaches and support remediation where necessary.Prepare, maintain, and continuously enhance independent second line risk reporting, including trend analysis, emerging risk identification, and key risk indicators for senior management, risk committees, the board, and regulatory authorities.Provide clear, well-documented second line oversight and challenge to risk mitigation and remediation plans, as well as review and challenge operational risk policies and procedures established by the first line of defence.Actively participate in internal risk governance forums, supporting risk-related discussions and ensuring second line challenge is provided on proposals and risk exposures.Ensure ongoing compliance with all relevant CSSF circulars, EBA/ESAs guidelines, and Basel/CRR requirements relating to operational risk management, event data, aggregation, reporting, and risk appetite.

Ideally, you will have

12 years of experience in enterprise or operational risk management, preferably within a regulated EU/EEA banking environment and in a second line of defense role, or equivalent.Strong knowledge of regulatory standards including CSSF Circulars, EBA/ESAs guidelines, Basel/CRR, and supervisory reporting.Demonstrated experience in risk event data collection, risk appetite frameworks, and risk assessments.Strong communication skills, ability to manage conflicting priorities and complex projects.Master’s degree in economics, business, finance or related fieldProfessional certification (FRM, PRM, CERA) strongly preferred.Proven ability to work in a dynamic environment, prioritize effectively, and develop strong relationships with internal and external stakeholders.

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.