We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As the Senior Manager, Delivery Effectiveness, you’ll be joining CIBC’s Program and Project Delivery team supporting Personal and Business Banking and Commercial Banking and Wealth Management. You will be a part of the Delivery Effectiveness team, working closely with the Project Director, Delivery Effectiveness contributing to the effectiveness and continuous improvement of the Delivery Project Management Office. You will leverage standardized planning tools, foster strong stakeholder engagement, and utilize performance metrics to proactively monitor, analyze, and report on progress of KPIs. Your expertise in executive reporting, dashboard creation and project management methodology will enable you to drive continuous improvement, support onboarding and training initiatives, and ensure transparent reporting to executive leadership. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **How you’ll succeed** + **Strategic Data Interpretation & Communication -** Proactively monitor delivery KPIs, leveraging executive and weekly health reports to ensure progress and effectiveness of strategic project portfolio. Support the creation of executive reports summarizing efficiency roadmaps, strategic pillars, and KPI management, ensuring transparency and accountability against portfolio strategic targets. + **Strategy, Planning & Portfolio Management -** Define and validate project goals, and financial estimates for project work within the overall portfolio. Develop and maintain multi-year investment roadmaps, ensuring alignment with strategic priorities and adapting plans as conditions evolve. Oversee the collection, reconciliation, and iteration of project submissions, and provide monthly executive updates on progress. + **Communication & Relationship Management -** Foster strong collaboration by engaging delivery leaders, the Enterprise Program Office, and other key stakeholders throughout the project lifecycle. Coordinate regular team communications, including office hours and feedback loops, to ensure all voices are heard and to drive continuous improvement. Support onboarding and training initiatives, leveraging checklists, buddy systems, and tailored training roadmaps to build team capability. **Who you are** + **You can demonstrate experience.** In creating content and preparing presentation decks, dashboards, and reports to senior leaders. Demonstrated experience in KPI tracking, analyzing large volumes of data, and transforming data into meaningful insight. You can demonstrate a deep understanding of the practices, procedures, and principles required to successfully deliver large projects, from planning to implementation. Ability to analyze detailed concepts, quickly resolve project issues, and assess the advantages and disadvantages of solutions. Proficiency with MS Office Suite including Excel and PowerPoint. + **You give meaning to data.** You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. + **You're passionate about people.** You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity. + **Your influence makes a difference.** You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. + **You're motivated to succeed.** You are motivated by accomplishing your goals and delivering your best to make an impact. + **You embrace and advocate change.** You'll continuously evolve your thinking and the way you work in order to deliver your best. + **You love to learn.** You're passionate about growing your knowledge. You have a strong sense of curiosity. + **Values matter to you** . You bring your real self to work, and you live our values - trust, teamwork, and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 25th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Business Case Development, Client Service, Continual Improvement Process, Deliverables Management, Leadership, New Program Development, Project Management, Strategic Objectives, Technical Knowledge At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.