Senior Manager, Commercial Strategy & Customer Growth

Shelton, CT

 

Join the commercial excellence team at i-health! As Senior Manager, Commercial Strategy & Customer Growth, you’ll shape the success of our businesses through strategic, data-driven customer programs that win at the shelf and connect with today’s health-conscious consumers. You’ll turn insights into action, identify new market opportunities, and build partnerships that drive growth. Working with passionate teams and top-tier partners, you’ll bring bold customer marketing and sales strategies to life. You are a builder, a storyteller, and a change-maker—ready to lead with ambition, act with agility, and deliver with excellence. If you’re energized by impact and inspired by purpose, we want you on our Commercial Excellence team. Help us shape the future of consumer health.

i-Health is a global consumer health and wellness company. We develop, market, and distribute branded products that support microbiome and women’s health and wellness. We believe in best-in-class formulations and rely on strong science to support our brands. Our portfolio of life-changing products help over 10 million people every year with their digestive, immune, urinary, vaginal and hormonal health needs. Discover more at https://dsmihealth.com/

Your key responsibilities

Shape channel and customer strategies including pricing, assortment, shelving, and promotional tactics to maximize market impact and share growth. Lead Customer Marketing for the Microbiome business unit, including our CULTURELLE® probiotics brand, driving the sales strategy “4Ps” and customer marketing planning and tactical execution. Develop and execute customer-specific programs (e.g., displays, special packs, shopper marketing) in collaboration with cross-functional teams and 3rd party vendors. Partner with category management team, brand marketing and sales to deliver impactful presentations, including line reviews, innovation roadshows, and planogram optimization supported by omnichannel market analysis. Drive business planning and performance management, partnering with sales to align on KPIs and lead quarterly and annual business reviews. Own the development of compelling selling materials and lead forecasting and distribution analysis for senior leadership decision-making.

 

We offer

Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen A chance to impact millions of consumers every day – sustainability embedded in all we do A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on. A community where your voice matters – it is essential to serve our customers well.

 

You bring

A Bachelor’s degree in Marketing, Business, or related field; MBA a plus. 10+ years of experience in CPG, retail, or consumer goods, with a strong track record in sales, customer development. Proven leadership in managing teams and driving strategy from vision to execution within the CPG sector. Deep understanding of sales channels, trade dynamics, and commercial levers to drive business success. Expertise in data analysis and category management, including space-to-sales and planogram development. Strong relationship-building skills with key retail partners to influence growth and deliver impactful results.

 

The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. Salary $128,700-165,000.

In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. 

Because real progress only happens when we go beyond, together.

 

DEI and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

 

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

 

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.