Job Summary

Job Description

What is the opportunity?​

The Commercial business segment continues to have growth ambitions to be the bank of choice for all businesses in Canada in a rapidly changing environment. The portfolio consistently outperforms the market with strong, diversified growth underpinned by strong risk management practices, and a culture to protect both our clients and the entity. The recent expansion of the Business Risk Management team within the business reflects the importance of proactive risk management aligned with line of business priorities, and strategic investment to bring risk management expertise closer to the Commercial banking segment, to ensure risks are assessed with a deep understanding of the business. 

The Senior Manager, Controls Design & Implementation, is a business lead for 1st line of defense risk controls advisory, design and implementation within Commercial Banking, covering an assigned product/service team and/or priority risk horizontal across the business.  Operating within RBCs Enterprise Risk Management Framework, and as part of the Commercial Banking Business Risk Management team, the incumbent is accountable for leading risk control advisory, identification, design, and implementation, ensuring a comprehensive and robust control environment aligned to strategic objectives, regulatory requirements and enterprise control management standards.   

What will you do?

Proactively supports Commercial Banking (CB) business (and partner) control owners, as a subject matter expert, with ensuring risks are understood and managed through effective remediation, mitigation, and control Provides advisory and expert advice to the business on adequate control management practices, aligned to the RBC Enterprise Internal Control Management StandardProvides guidance and support to controls owners and key stakeholders on implementing effective mitigating controls -  how to design, implement, monitor, measureFacilitates effective control identification, design, approvals, documentation, and governance Manages the end-to-end control implementation process, including monitoring, test planning, and Quality Assurance  Ensures control performer /owner has the necessary support (and that the control is suitable for role) to execute the control. Represents Controls Design and Implementation in risk forums, actively providing advice and guidance to the business at Change Forums (for new projects),  Risk Triage Assessments (RTA),  Operational Risk Events (OREs), Risk Control Self Assessments (RCSAs) and working closely with Issue Management Managers to support and mange action plans. Manages, maintains, and oversees CB’s risk register, inventory, and change logs and supports communication and reporting to the CB BRM team and senior leaders Proactively identifies pain points, gaps, and opportunities, by working with control owners, performers, 2LOD and 1LOD BRM partners, to drive continuous improvement in controls management and design Partners closely with Legal and Compliance to stay current on regulatory environment  Builds, maintains and shares subject matter expertise on control management best practices and emerging trends in the financial services industryProactively supports Enterprise Control Testing with preparing control owners for annual key-control assessments

What do you need to succeed?

Must-have:

2-3 years of experience in financial services or related business Post-secondary education in business or related disciplineStrong interpersonal skills, collaboration, relationship building, and communication skills to work across a diverse range of colleagues, functions and business areas Well-developed problem-solving, critical thinking skills, inquisitive nature and comfort challenging current practicesExcellent communicator with strong writing and presentation skillsSound understanding of risk and control frameworks and practices used in bankingSound understanding of process and control design methodologiesPrioritizes for impact; able to manage multiple priorities 

Nice to have:

2-3 years of experience as a risk professional Previous knowledge/experience with Key Risks/Controls tools (e.g. ERIC/Archer)Strong business acumen; understands profit & loss levers in commercial financial servicesFamiliarity with risk data, systems and reporting toolsKnowledge of Canadian Banking operations and processesKnowledge of Commercial Banking Knowledge of the current Regulatory environmentSound understanding of Enterprise Initiative Management frameworks and practices used in Canadian bankingGraduate degree or professional designation

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging work

Job Skills

Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-29

Application Deadline:

2025-08-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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