Join our award-winning team as a Senior Manager of Client Marketing Communications! In this role you will help support a world class Ameriprise client service experience. You will develop and execute strategic regulatory and service communications to support key firm initiatives. This includes writing complex communications, planning and message creation. This position manages staff and works with business partners across the firm. They will lead the planning process and develop implementation strategies with business partners that support strategic communication objectives and measurement plans.

Key Responsibilities

Develop clear, simple and scannable service and regulatory content following Ameriprise brand and style guidelines; integrating Ameriprise Client Experience messaging and following regulatory guidelines for service communications.

Writing and editing for a variety of communication vehicles that are print and web based.

Manage client communications direct report(s). Lead, coach, mentor, provide performance feedback and foster a productive and enjoyable work environment for the Client Communications team. Supervise intake tool and assign work based on skill sets, capacity and historical knowledge.

Project manage key initiatives for the team and business partners from across the firm. This includes, but is not limited to, managing timelines, technology needs and budgets.

Collaborate with compliance, legal, product owners and marketing teams to create and execute communication delivery strategies to support regulatory and non-regulatory firm initiatives.

Partner closely with technology on the omni channel delivery of regulatory, service and marketing communications.

Lead governance work and reporting across the service communication experience.

Manage key disclosures including distribution, delivery and audit inquiries.

Lead emergency response communication process and delivery of external communications.

Manage competitor research projects working with internal research teams and external research vendor.

Required Qualifications

Bachelor’s Degree or equivalent (4-years).

7+ years communications experience.

Ability to develop clear and compelling communications and translate complex concepts into understandable language.

Ability to balance multiple projects effectively.

Planning and problem-solving skills; ability to proactively solve problems as they emerge and anticipate problems before they occur.

Ability to work effectively both independently and with colleagues across the company in multiple functions.

Strong attention to detail.

Series 7 license or ability to acquire within 120 days of hire.

Preferred Qualifications

Experience in financial services.

Leadership experience.

About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Base Pay Salary

The estimated base salary for this role is $98,100 - $132,400 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Marketing/Product Management

Line of Business  

MARKT Marketing