At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
Your Opportunity:
The Transformation Management Office (TMO) at Schwab was established to accelerate large, cross-enterprise transformations across the firm. This organization partners closely with teams across Schwab to support all facets of transformation, from identifying and prioritizing opportunities, to implementing and executing transformation programs, to evolving skillsets and mindsets.
The TMO is seeking a Senior Manager of Business Transformation (individual contributor) with two key mandates. First, the Senior Manager of Business Transformation will help lead one or more transformation initiatives in partnership with teams across the firm and often at the direction of TMO Directors. Specific initiatives will vary over time, though are focused on implementing cross-functional capabilities that drive greater scale and efficiency, improve the client experience, and modernize how Schwab operates. Second, as a member of an evolving and growing team, the Senior Manager of Business Transformation will help contribute to the culture of the TMO team and how we work.
Key Responsibilities:
Collaborate closely with TMO team members and key stakeholders to drive transformation efforts from beginning to end (e.g., defining strategy, designing plans, managing execution, facilitating handoffs)Develop a deep, thoughtful understanding of each business area we are supportingSupport transformation planning and roadmapping efforts, including quickly activating stakeholders and initiating bodies of work Support implementation and execution of transformation work, which includes adapting plans as needed and proactively managing risks and issuesCommunicate to stakeholders, amplify engagement, and ensure needs are met throughout the transformation efforts (e.g., ensuring alignment with the vision, sustaining a sense of excitement and enthusiasm, ensuring field readiness, etc.)Work closely with other TMO leaders and team members to ensure alignment and coordination across related initiatives Contribute to the culture of the team and how we work; help to establish team norms and processesSupport the broader portfolio of TMO initiatives by providing surge support where neededHelp strengthen Schwab’s overall “transformation muscle” by regularly contributing to transformation best practices and supporting broader Transformation communications What you have Strategic thinker – Can break down complex problems; plans and prioritizes thoughtfully; thinks through situations from multiple perspectives and anglesAbility to quickly activate work and teams to get things done – Can quickly and thoughtfully organize stakeholders and scopes of work, influences without authorityEffective communicator – Can explain concepts and details to a variety of audiences; effectively facilitates discussions; develops effective communications, presentations, and other documentsLow ego, adaptable team player – Highly comfortable with ambiguity, and adapts quickly to changesOne Schwab mindset – Gathers and applies learnings, best practices, examples, etc. from other initiatives to drive consistency where possibleStrong relationship builder – Possesses interpersonal and teamwork skills to collaborate with stakeholders across the firm; understands; understands importance of building, developing, and maintaining relationships to help guide and accelerate workSelf-starter – Thrives in a fast-paced work environment with a positive attitude, and strong focus on executional certainty, and bias for action
Required Qualifications
7+ years of work experience, including at least 2-3 years of working in roles related to transformation, such as strategy, product, consulting, or project/program management Experience and exposure working closely with senior leadership/executive teamsStrong executive presence, including demonstrated oral, written, and visual communications skills
Preferred Qualifications
Prior working experience within financial services industry
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
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At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry.
We offer a competitive benefits package to our full-time employees that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Application FAQsSoftware Powered by iCIMS
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