Job Summary

Job Description

What is the opportunity?

RBC Regional Banking Support’s BFS Reporting is hiring a Senior Manager, Business Intelligence & Information Management role that will lead strategic reporting and visual insights for Regional Banking’s BFS by successfully transforming data into useful, relevant information, and by leveraging sound business knowledge, additional sources of information, and resources to deliver insight to the BFS field.  The position plays a leadership role in driving strategic, timely, and accurate insights to business partners and senior leaders in a BFS banking environment, alongside key technology partners. 

What will you do?

Utilize cutting edge business intelligence capabilities to optimize business results, define, measure, and deliver insights and mitigate riskDesign and develop innovative reporting solutions to monitor performance management, present key analytical and business insights to underlying drivers in support of the BFS advisors and leaders on client and coaching insights to drive an exceptional client experienceTake end to end responsibility in the development of performance metrics and reporting in TableauDemonstrate Subject Matter Expertise in data and reporting infrastructure design, configuration and optimization, providing recommendations on approach and executionApply standard design principles and advanced data visualization techniques to measure key indicators, disclose trends, provide proactive actionable insights/indicators and address business questionsIdentify appropriate data sources and perform Extract/Transform/Load (ETL) for data modelling, data quality assessments, understand patterns and provide the basis to inform the reporting solution which provides meaningful performance management insightsLead discussions with internal partners to understand their business strategies (role design, incentive, practice management and portfolio quality) and objectives in order to define/recommend reporting solutions to meet those objectives, effectively communicate project status and develop relationships to ensure satisfactionLead the design and solution review demonstrations with internal partners at critical tollgates to ensure adherence to requirements, resolve obstacles, while mitigating deployment risk and the need for post-deployment modificationsTest and validate (unit testing) new and existing reports and analytics for adherence to business and technical requirementsCreate and maintain accurate documentation related to reporting solutions, including specifications, data lineage, technical and business definitions for metrics, and test plan/test casesBe a thought partner within the BFS Reporting team, supporting the developments of insights, processes, data approaches/ methodologies and information that is valued by partners across Regional Banking and BFS

What do you need to succeed?
Must-have

Degree in Computer Science, Mathematics/Statistics, Engineering, related field or equivalent related experienceExperience in statistical methods, strong data profiling, cleaning, and miningAbility to perform complex data analysis on large volumes of data and present findings to senior leaders in order to inform strategic decisionsDemonstrated ETL and big data modeling capabilities, with programming experience in large databases/datasets and using SAS, SQL Server and Teradata SQL AssistantAdvanced proficiency in developing reports using TableauAdvanced understanding of Cloud computing technologies (Snowflake & Trino)Deep data knowledge on RBC’s EDWExperience on data extract/ingestion against EDLHave worked in an Agile LabUNIX knowledge (i.e. submit process, create logs, store data)Proven quantitative analytical and problem solving skillsExpert technical documentation skills and the ability to effectively communicate, verbally and in writing, technical concepts to a non-technical audience

Nice-to-have

Financial Services Industry/Business Financial Services knowledgeExperience in developing performance metrics/reportsProgramming/coding skills in Python and Hadoop (HIVE) and Datameer

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging work and take on progressively greater accountabilities        

Job Skills

Big Data Management, Budgeting, Business Performance Management, Critical Thinking, Knowledge Organization, Long Term Planning, Performance Management (PM)

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-23

Application Deadline:

2025-08-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.