Job Title:

Senior Manager, B2B Sales

Job Description

The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

Responsibilities:

Lead end-to-end B2B sales strategy and execution for assigned Lines of Business (LOBs) across multiple regions.Own the P&L, revenue targets, and overall financial performance of the business unit.Build, maintain, and expand strong client relationships with enterprise and strategic B2B customers.Partner with WFM, finance, HR, and delivery leadership to ensure profitability, quality, and scalability.Develop go-to-market strategies for new service offerings and geographic expansions.Oversee multi-regional sales and delivery hubs, ensuring alignment of strategy, execution, and client satisfaction.Ensure compliance with contractual, legal, and regulatory requirements across all operating regions.Act as an executive sponsor for key accounts, providing escalation support and governance.Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developedIndustrializing the account’s BI layer across geographies to standardize and streamline reporting and insights.Analyse data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territoriesStay current on developments in client services and within the market and ensure the team is informed on the latest trends and marketEnsure team understanding to achieve operating plan targets, sales targets and client performance targetsWork with client contact on reporting and forecastingCoordinate team incentives and Sales Performance Incentive FundsPartner and build business relationships with all partners to ensure customer expectations are met

Candidate profile:

Significant work experience in a sales role as Operations Manager and aboveExperience in managing big teams A passion for customer experience and driving team resultsExperience in operations and strategy buildingExcellent Coaching historyA record of developing and retaining great employeesExperience maximizing revenue through best practicesExperience working with Salesforce.com or similar CRMExperience finding solutions as a managerChange Management skillsFluency in English C1 is requiredWillingness to work fully on site from the office in Athens

Location:

GRC Athens - Ilia Iliou 51

Language Requirements:

English

Time Type:

Full time

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