The Employee Experience and Relations (EXR) Learning Team is seeking a forward-thinking Senior Learning Experience Designer to develop and manage large-scale, innovative learning programs. The ideal candidate thrives in a fast-paced, changing environment and possesses a passion for learning and innovation, strong relationship-building skills, and an appetite for strategy, action, results, and continuous improvement.

Working across multiple instructional delivery modalities, you will create bar-raising learning experiences while serving as the voice of the learner. Your expertise in adult learning and instructional design strategies will drive performance-based outcomes. You should excel at managing multiple concurrent projects independently, iterating rapidly on designs based on feedback while meeting milestones and deadlines.

You will partner across the organization to build learning products in a high-growth organization on a global scale, helping to shape and execute strategy for new learning content development.


Key job responsibilities
• Identify learning objectives, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives
• Lead projects through the design life cycle from scoping, research and analysis, design, development, launch, and evaluation providing clear timelines through all phases of development and selecting appropriate measurement for successful implementation
• Communicate with key partners, including subject matter experts, key leadership, stakeholders, and end users
• Direct and guide learning design for internal and/or external subject matter experts enlisted to produce and publish technical content
• Manage the development of instructional materials that transform information into engaging instructional materials
• Utilize instructional design frameworks and maintain consistency across training projects
• Complete quality assurance measures and content audits for new and existing training

A work sample demonstrating your experience and skill using course authoring tools and ID theory will be required as part of the hiring process


About the team
The Employee Relations (ER) Learning team is a specialized team within Employee Experience and Relations (EXR) that equips leaders with essential knowledge and skills to navigate today's dynamic workplace with confidence and empathy. We design and develop employee relations learning solutions for Operations and People Experience and Technology (PXT) leaders, focusing on strengthening leadership capabilities in workforce relations, regulatory compliance, and employee engagement strategies. Our core responsibilities include defining ER content strategy, designing learning experiences, and developing scalable training solutions.