Senior Lead Analyst Lifecycle Services
Emerson
Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a **Senior Lead Analyst** , you will play a key role in ensuring the stability and quality of Lifecycle Services applications by owning production support and leading both manual and automated testing. You will combine business analysis and Agile delivery practices to enable reliable releases, strong automation coverage, and excellent user experience.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Own production support for business applications by triaging, analyzing, and resolving system issues to ensure stability and reliable day‑to‑day operations.
+ Perform manual testing and create detailed test cases to validate system changes against business and functional requirements.
+ Design, build, execute, and maintain automated test cases to improve test coverage, reduce manual effort, and support reliable system releases.
+ Collaborate with business stakeholders and delivery teams to gather requirements, assess impacts, and validate solutions throughout the development lifecycle.
+ Support system enhancements, upgrades, and releases by participating in planning, testing, cutover, and post‑release validation activities.
+ Analyze defects, recurring issues, and test results to identify root causes and recommend corrective actions and process improvements.
+ Contribute to continuous improvement initiatives by strengthening testing practices, automation coverage, and overall system quality.
**Who You Are:**
You take ownership of commitments and deliver high-quality results. You manage complexity by analyzing applications, integrations, and processes, drawing on diverse information sources to diagnose issues and make informed decisions. You make timely and well‑reasoned decisions by balancing technical considerations, business impact, and risk even when information is incomplete. You collaborate effectively with cross-functional partners across business, technology, and support teams, building strong relationships across functions and geography. You continuously seek ways to improve work processes by driving automation, applying disciplined problem-solving, and enhancing efficiency and user experience.
**For This Role, You Will Need:**
+ Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related courses.
+ At least 5 years of relevant experience in information technology, with a primary focus on business analysis, application support, or system delivery.
+ Proven experience supporting enterprise business applications, including analyzing system issues, validating changes, and working across the full software development lifecycle.
+ Hands‑on experience with manual testing, including creation and execution of test cases to validate system and business changes.
+ Experience designing or executing automated test cases to support system quality and release readiness.
**Preferred Qualifications that Set You Apart:**
+ Experience designing or maintaining automated test cases using Tricentis Tosca.
+ Familiarity with enterprise business systems and integrations, particularly customer, order, or lifecycle‑related processes
+ Experience working in Agile or Scaled Agile delivery environments is a plus.
+ Exposure to process improvement, automation initiatives, or quality engineering practices.
+ Experience working with global teams or stakeholders across regions.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
\#LI-Hybrid
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
**No calls or agencies please.**
**Requisition ID** : 25030760
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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