Kraków, Poland
19 hours ago
Senior L&D Specialist | Managed Services Operations

Job Description & Summary

Human Resources and Payroll Operations in PwC Poland is a rapidly expanding team. You can play an important role in supporting and transforming operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our clients, as we delve into diverse projects and collaborate closely with international expert consulting and compliance teams to provide comprehensive Payroll and HR Administration services across various sectors in the region.   

We are looking for:   

Senior L&D Specialist 

Your future role:   

Collaborate with L&D experts on upskilling activities, support buddy networks, adapt training materials, and design upskill processes, 

Work on developing, organizing, and conducting learning journeys, paths, programs, and design workshops and special training events (e.g., prompting parties), 

Analyze and visualize relevant learning and training KPIs, 

Design materials for training solutions, create and implement learning events such as digital up-skill offerings and workshops, 

Develop materials, handouts, data visualizations, and presentations related to learning offerings, 

Support the delivery of learning and development services, ensure business improvements and requests are implemented as needed, and maintain the highest quality in the services provided, 

Collaborate with key stakeholders, such as AI Representatives, and work alongside L&D and Training Operations teams to translate business needs into L&D offerings. 

Apply if you have:   

University degree, 

2+ years of experience in a similar role, ideally in a professional services environment,   

Proficiency in English allowing for fluent communication both verbal and written,   

Relevant experience and knowledge in Learning & Development, 

Data analysis and visualization skills, e.g., Power BI, 

Highly reliable and accurate, with strong organizational and communication skills, able to meet deadlines and manage multiple tasks effectively.  

Nice to have: 

Proficiency in German and/or French language. 

By joining us you gain:    

Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,  

Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,    

Wide medical and well-being program - a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,  

Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,    

3 paid hours for volunteering per month,      

Additional paid Birthday Day off,    

And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.    

Recruitment process:    

CV verification,    

HC screening phone call, 

Interview.    

If you are interested in this position, please send us your CV in English.    

If you have additional questions, please contact us: pl_mso_career@pwc.com    
Please note that we do not collect resumes in our inbox.    

    

Your personal data will be processed for recruitment purposes by PwC Business Services spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy.   

#LI-OK1 #LI-Hybrid 

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