Insight Global is looking for a Senior IT Support individual in Greenwich, CT. The role of the Business Support Analyst is to provide technical assistance, troubleshoot our products and services, and support end users in the US offices and remote locations. This position is essential for resolving business user issues, delivering exceptional service, and contributing to the overall satisfaction with IT services.

This position entails managing the daily support of equipment and desktop applications in Lancashire, including coordinating the deployment of upgrades and patches provided by the IT team and external vendors. Collaboration with IT colleagues in London and Bermuda will be vital to ensure that the environments remain fully operational and are updated as necessary. Additionally, this role will offer ad hoc support to the Business Support Teams in London, Bermuda, and other locations during periods of high demand.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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