A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días. Job Track Description + Requires relevant expertise in a professional, sales or technical area typically gained through formal education. + Majority of time is spent on: + Performing technically based activities. + Collaborating across IT and business teams to validate possible solutions and timing. Contributing to and sponsoring projects. + Utilizing analytical ability to solve problems and make recommendations. + Leveraging relationships by interfacing with and influencing key stakeholders. + Work is primarily achieved by individual or through project teams, utilizing area(s) of expertise to achieve results. + Typically requires college / university degree. General Profile + Requires well-rounded knowledge of different information technology areas and ability to collaborate with others to come to a single solution + Uses best practices and knowledge of internal or external business issues to improve products or services. + Solves complex problems; takes a new perspective using existing solutions. + Applies previous experiences to new situations to avoid recurring issues or delays. + Works independently, receives minimal guidance. + Acts as a resource for colleagues with less experience. + Level at which career may stabilize for many years. Functional Knowledge • Requires conceptual expertise in Information Technology – network, telecom, call center and basic knowledge of related disciplines. Business Expertise • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market. Impact • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies. Leadership • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements. Problem Solving • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information. Interpersonal Skills • Explains difficult or sensitive information; works to build consensus. Responsibility Statements + Enter Responsibility Statements + Manages maintenance and execution of platform operations, applications or database projects in the order which received and/or based on criticality. + Collaborates with multiple departments for new platform builds and troubleshooting platform issues. + Works with the client through the business team to support change requests, new capabilities, or resolve client concerns. + Communicates direction on designing and implementing new solutions. + Advises with managers status updates, issues and/or concerns. + Assists in maintaining and updating documentation. + Administers onsite and remote assistance as needed. + Participates in planning, daily stand-ups, backlogs sessions. + Performs other duties and/or special projects as assigned. + Identifies areas of opportunity to improve our service offering. Additional Information + Performs other duties as assigned + Complies with all policies and standards Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental. , condición médica, uso de un perro guía o animal de servicio, condición de militar/veterano, condición de ciudadanía, base de información genética o cualquier otro grupo protegido por la ley. Las personas con discapacidades que necesitan una adaptación razonable para solicitar o competir por un empleo en Conduent pueden solicitar dicha adaptación haciendo clic en el siguiente enlace, completando el formulario de solicitud de adaptación y enviando la solicitud utilizando el botón "Enviar" en la página parte inferior del formulario. Para aquellos que utilizan Google Chrome o Mozilla Firefox, descargue el formulario.primero: haga clic aquí para acceder o descargar el formulario (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . tu también puedes haga clic aquí para acceder a la Política de adaptaciones ADAAA de Conduent (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) . _En Conduent, valoramos la salud y la seguridad de nuestros asociados, sus familias y nuestra comunidad. Según nuestros protocolos actuales, no exigimos la vacunación contra el COVID para la mayoría de nuestros trabajos en EE. UU., pero es posible que le solicitemos que proporcione su estado de vacunación contra el COVID, cuando lo permita la ley._