General Information Req # WD00088496 Career area: Information Technology Country/Region: Argentina State: Capital Federal City: CABA Date: Monday, September 22, 2025 Working time: Full-time Additional Locations:  * Argentina - Capital Federal - CABA Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements ResponsabilitiesResponsible for multiple business-related applications' operation & maintenance, including troubleshooting, rapid diagnosis and resolution of user issues/incidents within SLA, response & resolution to user inquiries & requests.Work with upstream/downstream system IT engineers to solve cross-functional issues, and be able to provide optimization suggestions in multiple systems/applications data flow.Responsible for intelligent operation solutions/fulfillment such as automation, AI IT employee of the system/application, deliver solutions based on operational data analysis, engage & collaborate with the relevant team in development.Collaborates with L3 on technical issues' primary analysis & troubleshooting, follows up with new enhancements/sprints of implementations, early engagement in KT & post-go-live takeover.
Requirements  Bachelor or higher degree in Information Management & Information Systems, Computer Science, or a related field.4+ years working experience in IT operations, familiar with IT operational processes & SLA delivery. Technical background in Java, Oracle/SQL Server/MySQL, able to analyze code or configurations of multiple systems/applications or integration plans. Able to understand & master a Lenovo business process and apply relevant technical skills to fulfill operational work.Experienced in IT intelligent operations, RPA, agentic automation-flow; GPT capabilities are a plus.Ability to coach associate/primary team members.Strong communication skills, able to explain resolutions to non-technical users of the application, experienced in driving multiple stakeholders to alignment. Maintain close communication with key business teams/users.Strong self-motivation & ownership, support on-call duty shifts outside of 5*8 working hours when required.English required as a working language.
Resume in English is required  Additional Locations:  * Argentina - Capital Federal - CABA * Argentina * Argentina - Capital Federal * Argentina - Capital Federal - CABA