**You could say we're at the center of the center.** Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now. **Job Overview** **Position Schedule:** Full-Time This job posting is anticipated to remain open for 30 days, from 06-Nov-2025. The posting may close early due to the volume of applicants. This role is responsible for investigative research, root cause analysis and consulting regarding highly complex financial crimes transactions, policy violations and/or suspicious situations with low, moderate, and high risk. Duties include any or all of the following: conducts investigative research using appropriate investigative techniques to determine risk; performs detailed analyses to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses/products; develops and implements testing strategies and methodologies; evaluates the adequacy and effectiveness of procedures, processes and internal controls; reviews and analyzes investigative findings and makes recommendations based upon outcomes; drafts corrective action plans and assists in managing change to prevent/mitigate risk. Key responsibilities include: + Development and delivery of a wide range of training for team members and firm associates related to the identification of suspicious activity, investigative tools/techniques, reporting requirements and procedures, education and awareness of financial crimes. + May support certain operational activities including workflow, reporting and training. + Expected to conduct comprehensive analysis of escalations or referrals to assess the risk of potential money laundering or suspicious activity. Responsible for seeing all aspects of the case through to completion. + Responsible for determining whether a case can be appropriately mitigated and closed, or whether red flags still exist, and a SAR/STR is warranted. If a SAR/STR is warranted, responsible for drafting the SAR narrative, population of the SAR Form and ultimately filing the SAR within the required timeframes. Errors in judgment, delayed and/or inappropriate action could result in unreported illegal activity, theft, violation of internal firm policies, or internal fraud which could bring about regulatory scrutiny, penalties, and fines. + Review account activity and client behavior to identify trends with client accounts, or the activity of both the Financial Advisor and branch staff by performing account and customer reviews of historic behavior and detecting anomalous activity. + Review high risk events such as incoming criminal and grand jury subpoenas and analyze related account activity to determine if there is a reportable event. + Perform enhanced due diligence (i.e., background reviews) and document results in order to mitigate risk posed by high-risk clients by utilizing industry resources and vendor tools. + Establish relationships and share information with Legal, Compliance, and other internal departments, governmental agencies and law enforcement in order to support investigations and improve the control environment. + Expected to maintain working knowledge and enforce the Firm's Financial Crimes Policies. Enforcement of policy could include account restrictions, prohibition of individual/business types or assets due to the elevated AML/Sanctions risk. These enforcements could include direct communication with the branch team on the firm's policy and impact to their practice. + Primary responsibility for ensuring compliance with sanctions screening program as required by OFAC, FinCEN, and BSA regulations and internal watchlists in order to detect and report suspicious customers, transactions or securities. Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. Current **INTERNAL** home-based associates: While this role is posted as hybrid, **if selected and accepted, you may retain your home-based status.** Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) . **Hiring Minimum:** $72700 **Hiring Maximum:** $119800 Read More About Job Overview **Skills/Requirements** **Educational Experience** + High school diploma or equivalent is required. Bachelor's degree preferred. **Licenses/Certifications** + CAMS, CFE or other equivalent industry certification/license preferred **Knowledge Requirements** + Four or more years of brokerage or financial services industry or related experience with a focus on fraud, BSA/AML investigations, audit, or risk management strongly preferred. + Knowledge of brokerage operations, banking operations, risk management, investigations, forensic accounting, business, finance, fraud or anti-money laundering a plus. + Must have strong working knowledge of major Operations and Compliance functions, specifically the movement of funds and securities and related regulations. + Requires knowledge of BSA/AML and Sanctions Firm Policy, applicable regulations, audits, risk management and internal controls. **Skills/Abilities** + Strong analytical skills - combining information from multiple sources - to conduct investigations, recognize fraudulent activity, interpret results and apply regulations and appropriate guidelines to reach independent conclusions. + Excellent verbal and written communication skills required to collaborate with branch personnel, home office associates, and external parties. + Ability to apply a risk-based approach is critical as decision making is complex, non-routine, and may have a direct impact on the client, financial advisor, and firm. + Analyze activity and respond to inquiries on escalation issues, including requests from auditors, law enforcement, regulatory agencies, or internal groups such as Compliance, Legal, or Resolution. + Ability to deploy techniques to build rapport and trust with potential victims effectively is imperative to protecting clients from monetary loss, and equipping law enforcement with information to pursue criminals through SAR/STR filings. Read More About Skills/Requirements **Awards & Accolades** At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades) Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca) Read More About Awards & Accolades **About Us** Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm\_source=DIRECT) . ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. \#LI-HO