Birmingham, United Kingdom
13 hours ago
Senior Internal Communications Manager

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

Senior Internal Communications Manager – Europe and India

We are seeking a strategic, confident, and technically skilled Senior Internal Communications Manager to lead and shape internal communications across Europe and India. This role is ideal for a seasoned communicator who thrives in a complex, fast-paced environment.

As a senior leader within the regional internal communications function, you will be responsible for setting the strategic direction, ensuring alignment with business priorities, and driving impactful employee engagement through compelling storytelling and innovative communication approaches.

Key Responsibilities

Strategic Leadership and Messaging Alignment

Develop and lead regional internal communications strategies that align with global priorities and support business growth, transformation, and cultural evolution.

Act as a strategic advisor to senior leadership, translating business objectives into clear, engaging, and actionable communication plans.

Ensure messaging consistency across regions, functions, and channels, reinforcing organisational purpose, values, and strategic direction.

Use data-driven insights to evaluate communication effectiveness and continuously optimise strategy and delivery.

Technical and Digital Communications Expertise

Oversee the development and execution of high-impact digital content across intranet, video, email, and internal social platforms.

Drive innovation in communication tools and technologies to enhance employee experience and engagement.

Partner with creative and content teams to ensure messaging is visually compelling, accessible, and inclusive.

Stakeholder Management and Influence

Build and maintain strong relationships with senior leaders, HR, and functional heads to understand business priorities and shape communication strategies accordingly.

Provide expert counsel to stakeholders on internal messaging, change communications, and leadership visibility.

Influence and coach leaders to communicate authentically and effectively with their teams.

Content Strategy and Editorial Oversight

Lead the development of high-quality, strategic content including executive communications, campaigns, and change narratives.

Maintain editorial standards and ensure a consistent tone of voice across all internal channels.

Champion inclusive and purpose-driven storytelling that resonates with diverse employee audiences.

Change and Crisis Communications

Lead internal communications for major change initiatives, including transformation, integration, and organisational restructuring.

Develop and execute crisis communication plans that protect trust, ensure transparency, and support business continuity.

Collaboration and Global Integration

Partner with global and enterprise communications teams to ensure alignment and share best practices.

Connect external market and client insights to internal messaging, reinforcing strategic priorities and employee relevance.

Foster a culture of collaboration across regions and functions to deliver a unified employee experience.

Qualifications

Extensive experience in internal communications within large, complex, and matrixed organisations.

Proven track record of developing and delivering strategic communication plans that drive engagement and alignment.

Advanced technical skills in digital media, content creation, and communication platforms.

Exceptional writing, editing, and storytelling abilities with a strategic mindset.

Strong stakeholder management and influencing skills at senior leadership level.

Comfortable navigating ambiguity and driving clarity in a fast-paced environment.

Experience in change and crisis communications

Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address [email protected]  if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.

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