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Job DescriptionSenior Internal Communications Manager – Europe and India
We are seeking a strategic, confident, and technically skilled Senior Internal Communications Manager to lead and shape internal communications across Europe and India. This role is ideal for a seasoned communicator who thrives in a complex, fast-paced environment.
As a senior leader within the regional internal communications function, you will be responsible for setting the strategic direction, ensuring alignment with business priorities, and driving impactful employee engagement through compelling storytelling and innovative communication approaches.
Key Responsibilities
Strategic Leadership and Messaging Alignment
Develop and lead regional internal communications strategies that align with global priorities and support business growth, transformation, and cultural evolution.
Act as a strategic advisor to senior leadership, translating business objectives into clear, engaging, and actionable communication plans.
Ensure messaging consistency across regions, functions, and channels, reinforcing organisational purpose, values, and strategic direction.
Use data-driven insights to evaluate communication effectiveness and continuously optimise strategy and delivery.
Technical and Digital Communications Expertise
Oversee the development and execution of high-impact digital content across intranet, video, email, and internal social platforms.
Drive innovation in communication tools and technologies to enhance employee experience and engagement.
Partner with creative and content teams to ensure messaging is visually compelling, accessible, and inclusive.
Stakeholder Management and Influence
Build and maintain strong relationships with senior leaders, HR, and functional heads to understand business priorities and shape communication strategies accordingly.
Provide expert counsel to stakeholders on internal messaging, change communications, and leadership visibility.
Influence and coach leaders to communicate authentically and effectively with their teams.
Content Strategy and Editorial Oversight
Lead the development of high-quality, strategic content including executive communications, campaigns, and change narratives.
Maintain editorial standards and ensure a consistent tone of voice across all internal channels.
Champion inclusive and purpose-driven storytelling that resonates with diverse employee audiences.
Change and Crisis Communications
Lead internal communications for major change initiatives, including transformation, integration, and organisational restructuring.
Develop and execute crisis communication plans that protect trust, ensure transparency, and support business continuity.
Collaboration and Global Integration
Partner with global and enterprise communications teams to ensure alignment and share best practices.
Connect external market and client insights to internal messaging, reinforcing strategic priorities and employee relevance.
Foster a culture of collaboration across regions and functions to deliver a unified employee experience.
QualificationsExtensive experience in internal communications within large, complex, and matrixed organisations.
Proven track record of developing and delivering strategic communication plans that drive engagement and alignment.
Advanced technical skills in digital media, content creation, and communication platforms.
Exceptional writing, editing, and storytelling abilities with a strategic mindset.
Strong stakeholder management and influencing skills at senior leadership level.
Comfortable navigating ambiguity and driving clarity in a fast-paced environment.
Experience in change and crisis communications
Additional InformationAbout AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address [email protected] if you would like to apply through the Disability Confident Interview Scheme.
All your information will be kept confidential according to EEO guidelines.