Do You Want to Lead Internal Engagement and Internal Communications? 

Do You Have a Passion for Connecting People and Inspiring Change?  

About Team:  

We are looking for a passionate and experienced communicator to join our internal communications and employee engagement team.  This team sits in our brand and comms function.  This role will lead the strategic planning and delivery of internal communications and engagement across UK business. 

 About Role:  

The role is wide-ranging and varied.  You will work closely with senior leadership, HR, Employee Resource Groups (ERGs), the Inclusion & Diversity Committee and other stakeholders to deliver impactful communication plans that support business goals and enhance the employee experience.  You will deliver events (both physical and remote), write compelling content, oversee internal social events and manage engagement platforms – to name but a few.  

Most importantly, this role is responsible for ensuring that key internal messages are delivered effectively and promptly.  It is responsible for creating communications that are clear, engaging and inclusive to all.   It is responsible for championing employee engagement activities and ensuring they bring our values to life.  

This role will have one direct report, an internal communications coordinator.  They will be responsible for line managing, developing and delegating work to this person. 

Responsibilities: 
 

Develop and implement a comprehensive internal communications strategy with a unifying internal narrative that aligns communications to business strategy, celebrates success and reinforces our values and purpose.  Deliver this strategy using all suitable internal channels in a way that reflects our internal tone of voice and visual identity. 

Partner with the Senior Leadership Team, HR and departmental leads to collate and align messaging priorities and ensure consistent and timely dissemination of key messages. Able to handle confidential or sensitive information with discretion, sound judgement and professionalism. 

Bring a rigorous approach to measurement and reporting of communications channels and engagement.  This includes employee feedback and sentiment, analysis of communication performance and the regular testing and optimisation of communications. 

Supporting internal stakeholders and ERGs to bring their employee engagement visions and our I&D strategy to life.  This might include the planning and execution of events, the development of inclusive communication plans and crafting messages that reflect our I&D values. 

Play a lead role in driving engagement and improving the employee Net Promoter Score (eNPS) through targeted initiatives.  These might include employee recognition awards, CPD lunches and briefings for new starters.  Act as the main point of contact for ERGs – driving engagement and participation. 

Coordinate major internal events such as all employee Town Halls, Leadership briefings and Senior Leadership Roundtables 

Provide line management and coaching to the Internal Communications Coordinator, supporting their development, performance and contribution. 
 

Requirements: 

Proven experience in internal communications and events, preferably within a corporate or matrixed environment. 

Exceptional writing, editing and storytelling skills. 

Enjoy taking ownership for projects and initiatives – particularly thriving when collaborating with teams to achieve their goals. 

Strong stakeholder management and cross-functional collaboration abilities. 

Passion for employee engagement, inclusion and organisational culture. 

Data-driven mindset with experience in performance tracking and reporting. 

Able to deal with multiple priorities from senior stakeholders in a rapidly changing environment where there may be ambiguity. 

Happy to run fast, fail fast, learn fast. 

Familiarity with SharePoint, Microsoft Teams and CRM software (we use PoliteMail) 

Experience communicating and supporting HR-led initiatives such as Gender Pay Gap reporting and wellbeing programmes. 

Comfortable experimenting with new technologies and digital tools to enhance communication effectiveness, including AI-assisted content or platform innovations. 

Why Join Us? 

Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. 

Work in a way that works for you 

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. 

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. 

Working for you 

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: 

Annual Profit Share Bonus 

Comprehensive Pension Plan 

Generous vacation entitlement and option for sabbatical leave 

Maternity, Paternity, Adoption and Family Care Leave 

Flexible working hours 

Internal communities and networks 

Various employee discounts 

Recruitment introduction reward 

Employee Assistance Program (global) 

 
About the Business 

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. 

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