We are seeking a talented individual to join our Mercer Marsh Benefits team at Marsh. This role will be based in our Auckland, Christchurch or Wellington office.

As a Senior Insurance Specialist (IC Specialist) you will be responsible for the active management and processing of annual reviews in a timely manner.

Through the Mercer Marsh Benefits Joint Venture, we provide world-class health and insured benefits related consulting, brokerage and administrative services, solving our clients' most complex benefits administration challenges

We will count on you to:

Timely and accurate processing of: 

correspondence, letters, invoices, quotations and documentation

premium and adjustment calculations

information and documentation for pre-renewal and broking meetings

draft policy wordings and endorsements for review by Client Executives 

Providing technical support to clients and dealing with enquires via phone or email

Client management – planning renewals and updating records, daily communication and liaising, arranging medical assessments, drafting policy wording

What you need to have:

This role will suit a detailed focused, energetic team player who enjoys a performance focused environment looking to take a step up in their career into the insurance industry.

The ideal candidate will be able to demonstrate the following:

7+ years of experience in group employee benefits

Accurate and efficient data entry

Excellent organisation skills with the ability to prioritise work and meet deadlines

Ability to work in a challenging environment

Ability to work proactively independently or within a team

Possess intermediate/ advanced excel skills

Customer centric mindset

Driven, flexible, adaptive and responsive approach.

Previous experience in a sales or team support role is ideal

Professional and an effective communicator

Why join our team:

We help you be your best through professional development opportunities, interesting work, and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Applications will only be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

About Marsh:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.