Job Description Insight Global is seeking a Senior Installation Technician to support a large commercial client out of San Jose. Responsibilities: Analyze system performance and recommend improvements Provide support to the system administration team Provide urgent on-call support on a rotating basis Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems Communicate with customers, manufacturers, vendors and system administrators Train system users and other system support personnel Installs and maintains field devices, terminates and tests system components, and troubleshoots copper and fiber optic issues. · Leads commissioning efforts, tracks commissioning activities, and assists in representing M.C. Dean in meetings with owners and design teams. Analyze and modify preventive maintenance checklists for system changes Troubleshoot system performance issues and implement corrective actions Organize and prepare detailed documentation of system performance, including service request records and analysis Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems Provide on site system support post deployment Read and interpret engineering drawings Understand SOP and SOW documentation Ensure test lab equipment is maintained Interface with engineering team to ensure design efficiency Interface with internal and external customers Conduct research and development of entire systems and analyze all interoperability and constructability scenarios Read blue prints, schematics and statements of work (SOW). Coordinate with field personnel and/or engineering team to discuss any potential installation issues Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems). We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 5+ year of Physical Security Installation work - Programming and Installation of head end equipment for Access Control, Intrusion Detection and CCTV systems. - Troubleshooting and isolating both systems and/or hardware at both a local and global level. -