Chicago, IL, 60684, USA
1 day ago
Senior Infrastructure Support Engineer
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) This role demands strong experience with Windows servers, co-located data centers, and Azure Cloud platforms. You will develop and deploy servers, support daily operations, and protect data and system integrity. The position provides back-end IT support for key business and development teams. You will lead infrastructure modernization, drive cloud adoption, automate processes, and manage core systems, working with cross-functional teams to ensure secure and scalable infrastructure. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote._ **What You’ll Be Doing** + Manage Microsoft, Linux, VMware, and Azure resources + Install and configure Windows servers + Support users and ensure reliable server performance + Oversee virtualization (VMware Server/ESX) + Maintain on-premises and cloud infrastructure + Apply expertise in Application Insights, Azure services, Databricks and DevOps + Provide technical support and resolve server-related issues + Debug and maintain Windows programs for end users + Review backups, error logs, and resolve system errors + Monitor and optimize performance, set proactive alerts + Maintain system security and address vulnerabilities + Ensure compliance with IT standards and policies + Participate in troubleshooting, on-call, and after-hours support **How You'll Succeed** + Use troubleshooting and technical skills to resolve issues and ensure compliance with standards + Think critically to improve solutions and challenge existing processes + Communicate technical issues clearly to diverse stakeholders + Apply analytical, detail-oriented, and problem-solving skills + Collaborate effectively to support team success and growth + Build strong relationships, lead discussions, and drive problem resolution **Who You Are** + You demonstrate 8 years of experience in Windows administration and at least 2 years working with Azure. You are known for your flexibility, reliability, and collaborative approach. + Skilled in Windows/Linux administration and virtualization (VMware) + Azure certification preferred; experience with Azure, Windows Server, and DevOps + Familiar with monitoring tools and backup/disaster recovery- Rubrik, Azure backup vault + Automation: Terraform, Ansible, PowerShell/Bash scripting. + Strong troubleshooting, critical thinking, and documentation skills California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html) _At CIBC, we offer a competitive total rewards package. This role has an expected salary range of_ $115,000- $135,000 _based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members._ _This position does not offer visa sponsorship._ _\#LI-TA_ **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** IL-70 W Madison St, 10th Fl **Employment Type** Regular **Weekly Hours** 40 **Skills** Group Policy, Microsoft Azure Administration, Server Administration, VMware ESXi, VMware Server, Windows System Administration At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
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