**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://www.brainshark.com/bbandt/careers-site-faq) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Are you passionate about designing modern, resilient, and automated infrastructure? Do you bring the mindset of an SRE with the depth of an infrastructure engineer? We're looking for a Senior Infrastructure Solution Engineer to join a high-impact team driving modernization, operational excellence, and platform reliability across enterprise environments. In this role, you’ll act as a technical leader — collaborating with architects, SREs, and product teams to design scalable infrastructure patterns, embed non-functional requirements, and bring automation-first solutions to life. What You'll Do • Translate business and application needs into infrastructure solutions across cloud, on-prem, or hybrid environments. • Contribute to and evolve Permit to Design / Build / Operate processes across critical infrastructure engagements. • Partner with delivery and product teams to embed NFRs (e.g., observability, resiliency, scalability, supportability) into infrastructure patterns. • Build and extend Infrastructure-as-Code (e.g., Terraform, Ansible) and participate in CI/CD pipelines. • Work with SRE teams to define SLOs/SLIs, logging/monitoring requirements, and automated DR validation. • Engage in architecture reviews, provide feedback on operational readiness, and help drive automation-based solutions. • Support major initiatives including cloud migration, network modernization, and resiliency uplift **For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)** **This role will be required to be in office 4 days a week in one of our Truist hubs: Atlanta, Charlotte or Raleigh.** **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues. 2. In this capacity, oversees others who perform programming and debugging activities. 3. Responds to issues in a timely manner by receiving and investigating incidents or service tickets. 4. Provides technical consultation on extremely challenging or unusual situations. 5. May lead large, complex projects related to improving processes or support capabilities. 6. May engage and mange external vendors. 7. Interprets internal/external business challenges and recommends best practices. 8. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. 9. Mentors less experienced teammates to build technical expertise. 10. May have people management responsibilities. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree and eight years of experience in development or production support or an equivalent combination of education and work experience. 2. Deep specialized and/or broad functional knowledge. 3. Sound understanding of business and organizational strategies and processes. 4. Ability to interpret internal and external business challenges and recommend best practices. 5. Ability to lead complex projects. 6. Sophisticated analytical skills and the ability to solve complex technical and business problems. 7. Ability to influence others at senior levels to adopt a new perspective. **Preferred Qualifications** : • 8+ years of experience in infrastructure engineering, DevOps, or SRE roles. • Strong knowledge of infrastructure domains: compute, storage, networking, virtualization, containerization. • Experience with automation tools such as Terraform, Ansible, GitLab CI/CD, or similar. • Familiarity with non-functional requirements (NFRs) and their impact on system design and operations. • Strong understanding of release management, infrastructure readiness, and run-time reliability. • Experience contributing to operational readiness, including monitoring, support models, and DR. • Proven ability to collaborate across disciplines, lead solution discussions, and mentor junior engineers. • Excellent communication skills and a bias toward action and ownership. • Exposure to frameworks like Permit to Operate, Design Reviews, or Run Readiness models. • Experience working in a regulated industry (e.g., financial services, healthcare, utilities). • Hands-on with Grafana, Prometheus, AppDynamics, Dynatrace, ThousandEyes, Splunk, ServiceNow, or related tools. **OTHER JOB REQUIREMENTS / WORKING CONDITIONS** **Sitting** Frequently (25% - 50% of the time) **Lifting** Up to 25 lbs. **Visual / Audio / Speaking** Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. **Manual Dexterity / Keyboarding** Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. **Availability** Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. **Travel** Up to 25% **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/) . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)