**The Opportunity** We are seeking a highly skilled and collaborative Senior Infrastructure Reliability Engineer to join our team in Manila. This is a permanent, hands-on technical role focused on ensuring the reliability, performance, and scalability of middleware systems and cloud-based infrastructure. The ideal candidate will have strong experience in WebSphere, Azure, automation scripting, and certificate management, along with excellent troubleshooting skills and a team-oriented mindset. The role includes participation in a rotational weekend on-call support schedule. **Position Responsibilities:** Middleware Administration & Support + Install, configure, maintain, and troubleshoot WebSphere Application Server and WebSphere Portal. + Deploy and support applications and portlets in WebSphere environments. + Integrate LDAP with TDS and TDI, including version upgrades. + Perform patching, hardening, SSL setup, and certificate renewals in line with security standards. + Provide escalation support for middleware-related issues. Cloud & Azure Operations + Manage and optimize Azure services: App Services, Logic Apps, Azure Functions, and API Management. + Support integration of middleware with cloud-native applications. + Contribute to cloud migration and optimization initiatives. Portal Management + Configure and maintain WebSphere Portal clusters, virtual portals, and backend database integrations. + Manage portal themes, skins, portlets, and content syndication. + Execute ConfigEngine tasks and support high availability configurations. Automation & Scripting + Develop and maintain Shell and Batch scripts for infrastructure automation. + Use Ansible to automate deployment and configuration tasks. Performance Monitoring & Troubleshooting + Monitor system performance and proactively resolve issues. + Implement logging, alerting, and diagnostic tools to ensure system health and uptime. + Apply strong troubleshooting skills to quickly identify and resolve infrastructure and middleware issues. Project Participation & Team Collaboration + Collaborate with cross-functional teams on middleware and infrastructure projects. + Contribute to documentation, testing, and deployment activities. + Support project timelines and deliverables. + Be a proactive team player, contributing to a positive and productive team environment. **Required Qualifications:** + Bachelor’s or master’s degree in computer science, Information Technology, or a related field. + 7+ years of experience in middleware and cloud infrastructure roles. + Strong hands-on experience with WebSphere, WebLogic, and Oracle Forms/Reports. + Proficient in Microsoft Azure (PaaS/IaaS). + Familiar with DevOps practices, CI/CD pipelines, and automation tools. + Strong analytical and troubleshooting skills. + Willingness to participate in rotational weekend on-call support. **Preferred Qualifications:** + Experience with IBM Sterling, SDS, BPM, WODM, and IIS. + Exposure to Docker, Kubernetes, and container technologies. + Experience working in Agile/Scrum environments. **When you join our team:** • We’ll empower you to learn and grow the career you want. • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. • As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido