About the Role:
Are you looking to work with a dynamic & innovative team, focusing primarily on Linux & Windows server support? Next Distribution is a fast-paced environment supporting over 5000 users in 10 warehouses and several satellite sites around the UK and beyond. The Infrastructure & Cloud Services Warehouses team supports all server and storage hardware and software systems that allow the organisation’s user base to do their jobs. These systems include Linux and Windows Servers, Citrix, VMware, Brocade, Netscaler, IBM SAN, SQL Server and many more.
We’re recruiting for an experienced Senior Linux Infrastructure Engineer to provide technical expertise (either on your own or by involving your colleagues) through excellent written and verbal communication. Each day, you will have to make judgment calls regarding incidents and projects, prioritising to maximise your effectiveness. The Infrastructure & Cloud Services Warehouses team are responsible for the support, installation and maintenance of the server computing environment within Next Distribution warehouses and satellite sites.
Working in a team of 11, you will be involved with the project delivery of the server, infrastructure & storage platforms and solutions that meet Next’s business requirements.
You will use physical and virtualised server platforms, deploying services using scripted/automated builds and will also be involved in incident management and resolution, change management, problem management, request management, disaster recovery, upgrades to existing servers and systems, and maintaining environmental records of Next’s infrastructure. As part of this role, you will adhere to and promote team standards and will produce documentation to a high standard and must be proactive in knowledge transfer to other teams. You will also provide regular reporting to the senior management team whilst keeping the management team informed of major outages/issues and resolutions.
The position is based around rotating shifts covering 08:00 am-18:00 pm based on business requirements, and this role will also take part in a weekly callout rota. Overtime and some shift changes are expected as many systems can only be installed or changed outside of normal business hours.
The role will be predominantly based at the Dale Lane, South Elmsall warehouse campus, with travel to other sites around the surrounding area as required.
You will:
Get involved in incident, change, problem and request management and resolutionUse physical and virtualised server platforms, deploying services using scripted/automated builds and will also be involved in disaster recovery, upgrades to existing servers and systems, and maintaining environmental records of Next’s infrastructureImplement new projects for the businessProvide regular reporting to the management team, keeping them informed of major outages/issues and resolutionsSupport Red Hat Linux platforms, documenting all resolutions and improvements to these systemsLiaise with Next Technology teams to triage and resolve customer issuesThis role will take part in a weekly callout rota. Overtime and some shift changes are expected, as many systems can only be installed or changed outside of normal business hoursAbout you:
Essential
Desirable
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