The Role

You will join a focused team of five, supporting the Head Office and multi-site IT estate that powers our 500+ retail stores. This role is vital in ensuring our retail systems and wider business functions operate correctly and optimally. You will work with a variety of on-premise technologies while helping NEXT progress its journey into Microsoft Azure cloud and hybrid solutions.

What You'll Take On

At NEXT, we "Let’s take it on" by challenging ourselves to evolve and improve our systems every day. In this role, you will:

Make an impact by delivering IT and business-driven projects that influence how we evolve the brand.Push the boundaries through the estate-wide deployment of our in-house retail software and the design of new infrastructure platforms.Invite collaboration while providing third-line support and resolving incidents to keep our global reach seamless.Learn to evolve by assisting with future activities to understand and utilise cloud technologies.Manage operational activities including proactive system monitoring, capacity management, and disaster recovery.

What You’ll Bring

We are looking for a knowledgeable colleague who communicates with purpose and is ready to build something to be proud of.

Essential Experience:

Proven expertise in supporting multi-site enterprise IT environments and providing third-line support for servers and workstations.A track record in developing resilient Windows Server infrastructure, including Active Directory, DNS, and DHCP.Strong PowerShell scripting knowledge and experience with scripted automation.Experience with Microsoft SCCM for security patching and O/S builds, and SCOM for proactive monitoring.Hands-on experience with Microsoft Hyper-V clusters and Windows Failover Clustering.Knowledge of managing Android devices using MDM software.

Desirable Skills:

Industry-recognised qualifications such as MCP or MCSE.Familiarity with Microsoft Azure cloud technologies and Cisco Meraki networking.Experience working within retail IT estates.An understanding of Agile methodologies and project management principles.

 

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