This position is responsible for the overall planning and tracking of more complex client driven change orders and new job setup from initiation through execution in Remittance Processing.  The Sr Implementation Analyst is responsible for understanding the product concept and having the ability to translate the concept into valid client business requirements for complex business issues faced by clients.  This role also gathers project requirements, completes research, and recommends which combination of product/system solutions will best meet the client’s needs for complex solutions. 

Create, manage, and track project plans associated with delivery of the new client setup and change orders for remittance processing clients for more complex clients or clients that present relationship challenges.   Prepare project documentation; organize and conduct internal and external project meetings. Manage project delivery through lifecycle stages from project initiation through project closure and tightly manage scope through the change control process. This includes issue identification, contingency planning and is expected to foster and contributing to a collaborative team environment.  Manage the overall external client implementation process. Key activities may include planning, making release scope decisions, managing issues to resolution, scheduling testing, facilitation of cross team review and approval sessions, and leading technical walk-through with client. May manage a portfolio of client projects.   Identify, research, analyze and write business requirements to ensure client needs are met.  Engages with more complex clients/solutions.  Works closely with clients and internal departments to clearly understand document and facilitate solutions for business problems and issues. Reviews, analyzes, adds and tracks requirements for the change order and or new job setup. Ensures client specification documents are kept up to date and accurate in accordance with implementation changes.  Provide consulting to clients on business problems for clients to help identify solutions to their business needs related to remittance processing. Prepares presentation materials and delivers effective presentations. 

Basic Qualifications (BQs) 

Education and Experience: Bachelors in Project Management, Business, MIS (or related) and 3 years experience or HS/GED and 7 years experience in project management. 

Knowledge of industry trends and remittance products and services, business processes and applications.   Knowledge of transaction processing systems and formats.  Knowledge of products and services, industry association rules. Must be 18 years of age or older

Preferred Qualifications (PQs) 

3+ years of related systems (IMAGE RPS) and business experience in lockbox/remittance processing.Expertise in technical writing and/or business documentation.  Demonstrated skill in project management methodologies and control techniques.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption and Surrogacy Assistance

Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
 

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.