Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

 

Primary Responsibilities:

Collaborate with the team to administer our SharePoint Online tenantProvide end-user support for SharePoint Online, OneDrive, Viva Engage, Microsoft Search and other M365 collaboration toolsImplement and promote governance solutions to support and enforce strong data governance and content management best practices, with a focus on AI capabilities and optimizationDesign and build custom solutions for reporting and administrative requests related to SharePoint Online, OneDrive and Viva EngageLeverage AI to analyze usage and support trendsCreate and maintain reference and troubleshooting documentation for all supported M365 collaboration toolsActively engage with end-users to address questions, troubleshoot issues and promote best practices via Viva Engage communitiesEvaluate changes to SharePoint capabilities and make recommendations for adoption or accommodationComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

3+ years of experience administering and customizing SharePoint Online within Microsoft 365 environmentsexperience with SharePoint Advanced Management capabilitiesHands-on experience with SharePoint Framework (SPFx) development process, including web parts, extensions and integration with Microsoft GraphExperience implementing data privacy, retention, and access control policies to support basic data security best-practices, as well as secure AI-driven content discoveryExperience administering additional M365 tools including Viva Engage, Purview, Entra ID, Teams and/or Lists and FormsWorking knowledge of Microsoft 365 AI capabilities, including Copilot integration with SharePoint and OneDriveKnowledge of project management methodsFamiliarity with responsible AI principles and ethical considerations in enterprise collaboration platforms, specifically around governance frameworks and compliance standardsProven proficiency in using PowerShell for SharePoint Online administration, including automation of site provisioning, permission and metadata management, and reportingProficiency in crafting effective prompts and queries for AI tools to enhance productivity and user experienceProven commitment to continuous learning through Microsoft Learn, internal learning/enablement programs, or AI-focused training initiatives

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.