Waldorf Astoria is looking for a Senior Group Sales Manager to join this gorgeous Atlanta property!

Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

In this role, you will report directly to the Director of Sales & Marketing.

The ideal candidate for this position will manage and prospect for accounts as designated by the Director of Sales & Marketing to support the established sales goals for the hotel. This will require travel to assigned tradeshow, outside appointments and management of various accounts.

What will I be doing?

Responsible for booking NE Region Corporate, SMERF and Association by assigned territory

Thoroughly get to know competitive marketplace

Proficient product knowledge of Waldorf Astoria Atlanta Buckhead

Review and discuss sales goals with Director of Sales & Marketing

Plan monthly site inspections and client trips and ongoing sales trips as required

Create and implement strategic prospecting plan and sales action plan for review

Actively participate, orchestrate, and initiate projects and meetings as required to achieve sales goals

Meet and exceed monthly, quarterly and annual sales goals

Entertain potential and existing clientele to develop and maintain relationships

Establish and maintain visibility of Waldorf Astoria Atlanta with industry accounts

Methodically solicit potential clients for future business on an ongoing basis

Conduct outside sales calls and highly polished presentations to current and prospective clients

Collaborate with the operations team to ensure seamless service

Attend hotel and industry related functions and tradeshows

Represent and cross-sell Waldorf Astoria Group properties

Support Waldorf Astoria regional sales office and maintain relationship with the team

Entertain potential and existing clientele to develop and maintain relationships

Participation in annual budget and marketing plan

Participation in monthly forecasting and month end recaps

Plan and operate “FAMiliarization visits” for selected third-party meeting planner and end-user group clients.

Ability to take on additional tasks assigned by Director of Sales and Marketing

Perform any other reasonable duties as required by the Director of Sales & Marketing

 

 

What are we looking for? 

Mandatory

Excellent communication skills in all aspects: verbal, written and nonverbal

Professional and appropriate business appearance and presentation

3-5 years’ experience in a comparable Group Sales position in a luxury hotel operation.

Excellent knowledge of all aspects of Luxury market segments.

Flexible work hours to meet the demands of a 24-hour operation

Possess excellent organizational and administrative skills

Quality driven with a passion for excellence in guest service and satisfaction

Approachable, open minded and fair

Must be able to work in a team and independently on occasions.

Fluent in English

Ability to sit and stand for extended periods of time.

Proficient in Microsoft Office software

Willingness and capacity to learn and apply new systems

Proficient in Delphi.fdc

Desirable

Experience with OnQ and GRO systems

Previous experience managing and/or coordinating the sales process preferably for a luxury property

Capability to use Excel to generate and interpret data reports on business volume from NE Region sales territory and individual sales progress reports

Capability to use PowerPoint beyond required presentation skills and proactively create compelling up to date presentations for the sales team and other hotel departments to use in operations
 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer Focus

Adaptability

 

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:  

Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs 

 

*Available benefits may vary depending upon property-specific terms and conditions of employment.

 

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