**Primary Objective of the Position** The Senior **Global Trainer** will be responsible for delivering high-impact training programs focused on AlinIQ AMS middleware solutions. This role supports global customer training enactments and internal enablement, ensuring consistent and effective knowledge transfer across regions. The position requires a strong technical background in middleware configuration and implementation within laboratory environments, combined with excellent communication and facilitation skills. **Key** **Responsibilities** + Design, develop, and deliver technical training programs for customers and internal teams on AlinIQ AMS middleware. + Conduct on-site and remote training sessions, product demonstrations, and workshops. + Collaborate with cross-functional teams to gather technical content and customer feedback for continuous improvement of training materials. + Support field activities including customer visits, training enactments, and implementation support (willing to travel up to 50% annually). + Maintain and update training documentation to reflect product updates and evolving customer needs. + Act as a subject matter expert and mentor for peers, fostering a culture of knowledge sharing. + Coordinate with regional and global stakeholders to ensure alignment of training strategies. + Provide input on product enhancements based on customer interactions and training feedback. **Qualifications** + Bachelor’s degree in Computer Science, Information Systems, Medical Informatics, or a related field. + Minimum of 3 years of experience working directly with customers in laboratory environments, specifically on middleware configuration and implementation. + Proven experience in delivering technical training and supporting software applications in diagnostics settings. + Fluent in English (additional languages are a plus). + Strong interpersonal and communication skills with a passion for teaching and mentoring. + Ability to work independently and manage multiple priorities in a global, remote setting. + Willingness to travel globally up to 50% annually. **Desirable** **Skills &** **Competencies** + Deep understanding of laboratory workflows and middleware systems. + Technical proficiency with business tools (e.g., MS Office, SmartSheet). + Strong analytical and problem-solving skills. + High attention to detail and commitment to quality. + Ability to innovate and contribute to training strategy development. + Experience in global roles or multicultural environments is a plus. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com